Samsung SM-G361HHADSER, SM-G361HZWDKSA, SM-G361HZSDXXV manual Your device is hot to the touch

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Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Contents SM-G361H/DS SM-G361HU/DS Table of Contents Messages & email Read me first Instructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryGetting started Getting started Removing the SIM or Usim card and battery Dual SIM models Single SIM modelsUsing dual SIM or Usim cards dual SIM models Switching between cardsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cardsCharging the battery Reducing the battery consumption Using a memory card Installing a memory cardFormatting the memory card →Settings →Storage →Unmount SD cardRemoving the memory card Turning the device on and off Locking and unlocking the screenTapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinchingHome screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningUsing the notifications panel Notifications panelRearranging quick setting buttons Using the quick setting buttonsInstalling or uninstalling apps Installing appsOpening apps Galaxy AppsUninstalling or disabling apps Play StoreManaging apps Enabling appsEntering text Keyboard layoutChanging the input language Changing the keyboard layoutUsing additional keyboard functions Copying and pastingScreen capture My FilesPower saving feature Ultra power saving modeWi-Fi Network connectivityMobile data Tap ConnectAbout tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Using USB tethering Using Bluetooth tetheringTick Bluetooth tethering Tick USB tetheringManaging the Home screen PersonalisingManaging the Home and Apps screens Managing the Apps screen Managing panelsChanging the sorting method Hiding appsSetting wallpaper and ringtones Setting wallpaperOn the Apps screen, tap Settings →Sounds and notifications Changing ringtonesSetting up accounts Changing the screen lock methodAdding accounts Removing accountsPhone Making callsTap Keypad Making calls from call logs or contacts listMaking an international call Receiving calls Options during callsDuring a video call Contacts Adding contactsImporting and exporting contacts Moving contacts from other devicesTap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Messages & email MessagesSending messages Dual SIM modelsViewing incoming messages Setting up email accounts Sending emailsReading emails Taking photos or recording videos CameraBasic shooting Shooting modes AutoBeauty face SelfiePanorama Continuous shotNight SportsCamera settings Camera Viewing content on the device GalleryCreating events or tasks Useful apps and featuresPlanner Internet Syncing events and tasks with your accountsVideo Playing videosWorld clock AlarmClock Timer CalculatorStopwatch Deleting clocksMemo RadioListening to the FM radio Composing memosScanning radio stations Playing voice memos Voice RecorderRecording voice memos Google apps Google Settings Play NewsstandPlay Games DriveBluetooth About BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devicesEnding the device connection Connecting to a printer Printing contentMobile printing Adding printer plug-insDevice & data manager Transferring data from your previous deviceTransferring data from a mobile device Transferring data from a computerUsing the device as a removable disk for data transfer Device MTPUpdating over the air Updating with Smart SwitchUpdating the device Backing up and restoring data Performing a data resetTap Backup and reset and tick Back up my data Settings About SettingsWi-Fi Setting Wi-Fi sleep policyTethering and Mobile hotspot BluetoothFlight mode Location Data usageSIM card manager dual SIM models Default messaging app PrintingMore networks Mobile networksDevice Sounds and notificationsDisplay Lock screenCall Application managerBackup and reset AccessibilityPersonal AccountsSettings Date and time SystemLanguage and input Battery StorageSecurity About device Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright

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