Samsung SM-G361HZWDSER, SM-G361HZWDKSA, SM-G361HZSDXXV Another Bluetooth device is not located

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Troubleshooting

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Contents SM-G361H/DS SM-G361HU/DS Table of Contents Messages & email Read me first Instructional icons Getting started Package contentsDevice layout Buttons Installing the SIM or Usim card and battery Using the SIM or Usim card and batteryGetting started Getting started Dual SIM models Single SIM models Removing the SIM or Usim card and batterySwitching between cards Using dual SIM or Usim cards dual SIM modelsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cardsCharging the battery Reducing the battery consumption Installing a memory card Using a memory card→Settings →Storage →Unmount SD card Removing the memory cardFormatting the memory card Locking and unlocking the screen Turning the device on and offUsing the touch screen BasicsTapping Tapping and holding DraggingDouble-tapping Spreading and pinching FlickingHome screen Home screen layoutHome screen options Apps screen Icon Meaning Indicator iconsNotifications panel Using the notifications panelUsing the quick setting buttons Rearranging quick setting buttonsInstalling apps Installing or uninstalling appsOpening apps Galaxy AppsPlay Store Uninstalling or disabling appsManaging apps Enabling appsKeyboard layout Entering textChanging the input language Changing the keyboard layoutCopying and pasting Using additional keyboard functionsMy Files Screen captureUltra power saving mode Power saving featureNetwork connectivity Wi-FiMobile data Tap ConnectUsing the mobile hotspot Tethering and Mobile hotspotAbout tethering and mobile hotspots Using Bluetooth tethering Using USB tetheringTick Bluetooth tethering Tick USB tetheringPersonalising Managing the Home and Apps screensManaging the Home screen Managing panels Managing the Apps screenChanging the sorting method Hiding appsSetting wallpaper Setting wallpaper and ringtonesOn the Apps screen, tap Settings →Sounds and notifications Changing ringtonesChanging the screen lock method Setting up accountsAdding accounts Removing accountsMaking calls PhoneMaking calls from call logs or contacts list Making an international callTap Keypad Options during calls Receiving callsDuring a video call Adding contacts ContactsImporting and exporting contacts Moving contacts from other devicesSearching for contacts Adding shortcuts for contacts to the Home screenTap →Add shortcut to home screen Messages Messages & emailSending messages Dual SIM modelsViewing incoming messages Sending emails Setting up email accountsReading emails Camera Basic shootingTaking photos or recording videos Auto Shooting modesBeauty face SelfieContinuous shot PanoramaNight SportsCamera settings Camera Gallery Viewing content on the deviceUseful apps and features PlannerCreating events or tasks Syncing events and tasks with your accounts InternetPlaying videos VideoAlarm ClockWorld clock Calculator TimerStopwatch Deleting clocksRadio MemoListening to the FM radio Composing memosScanning radio stations Voice Recorder Recording voice memosPlaying voice memos Google apps Play Newsstand Google SettingsPlay Games DriveAbout Bluetooth BluetoothPairing with other Bluetooth devices Sending and receiving dataSending an image Unpairing Bluetooth devices Wi-Fi DirectAbout Wi-Fi Direct Connecting to other devicesEnding the device connection Printing content Connecting to a printerMobile printing Adding printer plug-insTransferring data from your previous device Device & data managerTransferring data from a mobile device Transferring data from a computerDevice MTP Using the device as a removable disk for data transferUpdating with Smart Switch Updating the deviceUpdating over the air Performing a data reset Tap Backup and reset and tick Back up my dataBacking up and restoring data About Settings SettingsWi-Fi Setting Wi-Fi sleep policyBluetooth Flight modeTethering and Mobile hotspot Data usage SIM card manager dual SIM modelsLocation Printing Default messaging appMore networks Mobile networksSounds and notifications DeviceLock screen DisplayApplication manager CallAccessibility Backup and resetPersonal AccountsSettings System Language and inputDate and time Storage BatterySecurity About device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright

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