
Troubleshooting
Before reporting on a problem with your product, please check the troubleshooting table below.
| Problem | 
 | Checkpoint | Solution | |
| 
 | 
 | 
 | • After checking the power | |
| 
 | 
 | 
 | ||
| 
 | • Has the power been cut? | connection, operate the | ||
| 
 | 
 | 
 | product again. | |
| 
 | 
 | 
 | • Insert the power plug | |
| The air purifier | • Is the power plug | into the wall outlet | ||
| does not work. | unplugged? | correctly and operate the | ||
| 
 | 
 | 
 | product again. | |
| 
 | • Is there a problem with | • Try using another wall | ||
| 
 | the wall outlet or the | power outlet or power | ||
| 
 | power strip? | strip. | ||
| The filter | • Did you reset the alarm | • After replacing a filter, | ||
| by pressing and holding | ||||
| replacement | you need to reset the | |||
| the [ | ] button for | |||
| indicator is | alarm by pressing the | |||
| 3 seconds after cleaning | ||||
| continuously on. | filter reset button. | |||
| or replacing a filter? | ||||
| 
 | 
 | |||
| 
 | • Is the Pre filter | • Clean the Pre filter. | ||
| 
 | contaminated? | |||
| 
 | 
 | |||
| There is a | • Is there a strange | • Purchase a new | ||
| integrated HEPA/ | ||||
| strange odor. | odor coming from | |||
| deodorization filter and | ||||
| 
 | the integrated HEPA/ | |||
| 
 | replace the old filter with | |||
| 
 | deodorization filter? | |||
| 
 | the new one. | |||
| 
 | 
 | 
 | ||
ENGLISH
21
| ACR JUPITER  |