Samsung AX40H5000GM/MG manual Troubleshooting, Problem Checkpoint Solution

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Troubleshooting

Before reporting on a problem with your product, please check the troubleshooting table below.

	Problem		Checkpoint	Solution
				• After checking the power
				• After checking the power
		• Has the power been cut?		connection, operate the
				product again.
				• Insert the power plug
	The air purifier	• Is the power plug		into the wall outlet
	does not work.	unplugged?		correctly and operate the
				product again.
		• Is there a problem with		• Try using another wall
		the wall outlet or the		power outlet or power
		power strip?		strip.
	The filter	• Did you reset the alarm		• After replacing a filter,
	The filter	by pressing and holding		• After replacing a filter,
	replacement	by pressing and holding		you need to reset the
	replacement	the [	] button for	you need to reset the
	indicator is	the [	] button for	alarm by pressing the
	indicator is	3 seconds after cleaning		alarm by pressing the
	continuously on.	3 seconds after cleaning		filter reset button.
	continuously on.	or replacing a filter?		filter reset button.
		or replacing a filter?
		• Is the Pre filter		• Clean the Pre filter.
		contaminated?		• Clean the Pre filter.
		contaminated?
	There is a	• Is there a strange		• Purchase a new
	There is a	• Is there a strange		integrated HEPA/
	strange odor.	odor coming from		integrated HEPA/
	strange odor.	odor coming from		deodorization filter and
		the integrated HEPA/		deodorization filter and
		the integrated HEPA/		replace the old filter with
		deodorization filter?		replace the old filter with
		deodorization filter?		the new one.
				the new one.

ENGLISH

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Contents Questions or COMMENTS? Air Purifier Thank you for purchasing this Samsung productProduct Features ContentsPersonal injury or death Safety precautionsFor Installation Warning Personal injury or property damageFor Installation Caution There should be over 15cm space around the applianceFor Power Supply Warning SupplyWhen a repair is needed, contact the service center Do not unplug the appliance during operationXXThis may result in electric shock or injury Do not place heavy objects on the productDo not put the product into water Do not operate the product with wet handsFor Cleaning Check before use Installation statusPower plug and power outlet General information about the productRemoving the back cover of the product Using the filtersSpecifications Mounting the back cover of the productRear view Check the name of the componentsAir Purifier Front view Mounting sequence of the filters and the back coverButtons on the control panel Cleanness indicatorControl panel buttons Air purification operation Virus doctor operation indicator functionFfThe air purifier turns on with a ringing sound Button lock function Sleep modeHold Button for 3 seconds or longer to reset the alarm Button locks the buttonsCleaning the exterior Cleaning and maintenanceStoring the product Cleaning the sensor Holes② Clean the Pre filter under running water Cleaning the Pre filterFfClean the Pre filter at least once every two weeks When the filter is heavily contaminated withHoles② Replacing the integrated HEPA/deodorization filterTurn off the air purifier, remove the back cover Button for 3 secondsInserting the filters Troubleshooting Problem Checkpoint SolutionProblem Is there dust or some