
Troubleshooting
| Problem | Checkpoint | 
Solution
There is a strange sound coming from the product.
| 
 | • A hissing noise may be | ||
| 
 | heard while ions are | ||
| • Is the sound like a | being generated. This | ||
| noise is normal. | |||
| hissing sound? | |||
| • If you want to turn off | |||
| 
 | |||
| 
 | the function, press the | ||
| 
 | [ | ] button. | |
| 
 | • If the product is moved | ||
| • Check whether the | during operation, noise | ||
| may occur. | |||
| product has been moved | |||
| • Before moving the | |||
| during operation. | |||
| product, turn off the | |||
| 
 | |||
| 
 | product. | ||
| • Check if the product is | • Make sure the product is | ||
| horizontally leveled. | horizontally leveled. | ||
| • Check if there’s any | • Please contact the | ||
| foreign substance in | |||
| Samsung service center | |||
| inside of the product. | |||
| 
 | 
 | ||
| • Do you hear strange | • Please contact the | ||
| grinding, or jamming | |||
| Samsung service center. | |||
| sound? | |||
| 
 | 
 | ||
22
| ACR JUPITER  |