Troubleshooting
Problem | Checkpoint |
Solution
There is a strange sound coming from the product.
| • A hissing noise may be | ||
| heard while ions are | ||
• Is the sound like a | being generated. This | ||
noise is normal. | |||
hissing sound? | |||
• If you want to turn off | |||
| |||
| the function, press the | ||
| [ | ] button. | |
| • If the product is moved | ||
• Check whether the | during operation, noise | ||
may occur. | |||
product has been moved | |||
• Before moving the | |||
during operation. | |||
product, turn off the | |||
| |||
| product. | ||
• Check if the product is | • Make sure the product is | ||
horizontally leveled. | horizontally leveled. | ||
• Check if there’s any | • Please contact the | ||
foreign substance in | |||
Samsung service center | |||
inside of the product. | |||
|
| ||
• Do you hear strange | • Please contact the | ||
grinding, or jamming | |||
Samsung service center. | |||
sound? | |||
|
|
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ACR JUPITER |