Samsung HW-H751/UM manual Cannot group speakers, App doesnt work properly

Page 66

TROUBLESHOOTING

 

 

I cannot group speakers.

 

Is the product connected to the network

¼¼If the product is connected to the

via Wi-Fi?

network via Bluetooth, NFC tagging, TV

 

SoundConnect, or AUX IN, you cannot

 

use the group speakers function.

 

 

App doesn't work properly

 

Does an error occur when accessing the

¼¼Make sure your smart device is

app?

compatible with the app.

 

¼¼Make sure the app is the latest version.

¼¼If used with a HUB

-- Make sure the HUB and the smart device are connected to same router.

-- Make sure the HUB's indicator LED's show that it is working correctly.

-- If you experience troubles with connecting the HUB and Soundbar, try relocating the Soundbar so that the Soundbar is closer to the wireless router or HUB.

If the problem persists, consult the service centre for troubleshooting.

66

Image 66
Contents Wireless Audio Soundbar Features TV SoundConnectLicenses ++CopyrightSafety information PrecautionsENG Contents Before reading the user’s manual ++Safety Instructions and TroubleshootingGetting started ++Icons used in this manualDescriptions Front/Bottom panelRear Panel SPK ADD ButtonRemote control Remote Control Buttons and FunctionsWoofer You can control the woofer volume Soundbar is a Samsung proprietary name++Installing the Batteries in the Remote Control Connecting the Wireless Subwoofer ConnectionsUnlock and open the ferrite core Cm away from the coreClicks Connecting an External Device using an Hdmi cable Hdmi OUT TVOptical Connecting to the AUX Assembling the cable clipPress the button on the main unit’s front panel or Seconds in AUX mode Input modeRemote control to select the mode you want FunctionsARC Hdmi OUT Connecting with Bluetooth Function ++To connect the Soundbar to a Bluetooth device++To disconnect the Bluetooth device from the Soundbar ++To disconnect the Soundbar from the Bluetooth deviceMore About Bluetooth Connecting with NFC Function ++Connecting with NFC and smart devices++Disconnecting NFC Functions Connecting with TV SoundConnect function ++Connecting a TV to the SoundbarPress Button on the main unit’s front panel or Functions Device Using the Network Standby On function Using the Auto Power Link FunctionSoftware update Disconnect the power cord, reconnect it and turn it on++Updating with USB ++Auto update Multiroom Link Installing the Samsung Multiroom App++Accessing the Samsung Multiroom App ++Android or iOSDisconnect the Function Connection from the App Connecting Without a Wireless Router Not Included ++Connecting the Soundbar to Your Network with a LAN CableFollow the 1 to 3 steps as shown on the previous page. See Select WPS from the network type, and then press NextSelect SamsungSpeaker 2013 or SamsungSoundbar Adding an Soundbar Connecting with a HUB Not Included Multiroom Link ENG Relocating the Soundbar Wireless routerAdding a HUB Without a HUB With a HUB++Renaming a connected Soundbar Using the Samsung Multiroom App++Switching the input source You can rename Soundbars connected to your network++Changing the sort order of listed Soundbar ++Grouping Soundbar ++Listening to Surround Sound Using Several Audio Devices Test and adjust speaker volume and press Done ++Playing a Song ++Sorting the song ++Creating a Playlist ENG ++Setting Presets ++Listening to a radio stationSelected radio station is added to the Presets list ++Setting the Default Radio Stations in Speaker Preset ++Searching for a Radio Station++Playing music from content providers Select Services You can play music from content providers++Playing music from a selected device Playing Media Content Saved in a PC ++Samsung Link++Wireless Audio Multiroom for Desktop Multiroom Link ++Guide Using the Multiroom Settings MenuSelect App Tutorial to learn how to use the app Press the button++Services Displays a list of available servicesGives you access to TuneIn Radio ++Speaker Settings Add SpeakerSet the Software Auto Update setting to On For each Soundbar with an outdated software versionLets you set the Alarm Lets you set the Sleep Timer++Clock ++Support Lets you check the Device IDProvides a link to the Samsung website Lets you view the Open Source Licenses ++Open Source Licenses++App Version Lets you view the App VersionTroubleshooting HUB doesnt work properly Soundbar doesnt work properlyCannot group speakers App doesnt work properlyContact Samsung World Wide Area Contact Centre  Web Site ` Asia Pacific
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