Samsung WB25H7000GS/YL manual Check the table below for basic troubleshooting solutions

Troubleshooting

Check the table below for basic troubleshooting solutions

If you request service and the problem is not a malfunction, you will be charged for the service call, even if the washer is still under warranty.

Problem	Checkpoints	Action
	Check if the electric voltage is	This product can only be used
Power does not turn	normal.	with 120 volt line.
on.	Check if the power cord is	Plug in the power cord.
	completely plugged in.
	Check if the door is closed.	Close the door.
	Check if the washing machine is	Press Start/Pause button again
	in Paused.	and check if washing proceeds.
The washing machine	Check if water has reached the	If the water pressure is low, it
does not operate.	preset water level.	takes a longer time.
	Check if the water tap is closed.	Open the tap.
	Check if the Child Lock is set.	No key works if the Child Lock is
		set. Release the Child Lock.
	• Apply hot water on the tap so you can disconnect the water supply
	hose, and then place the hose in hot water.
The drain hose and tub	• Pour warm water into the tub and wait about 10 minutes.
are frozen	• Cover the water hose connection with a hot, wet cloth.
	• When the water supply hose has defrosted, reconnect the hose
	and check if the water supply is normal.
	Check if water is supplied after	Water won't be supplied unless
	you press the Start/Pause button.	you press the Start/Pause button
		again. Press the Start/Pause
		button.
Water is not supplied.	Check if the water tap is closed.	Open the tap.
	Check if the water supply hose	Clean the filter net using a
	filter is blocked.	toothbrush.
	Check if the water supply has	If the water supply is cut off, close
	been cut off.	the water tap and turn off the
		washing machine.

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2014-11-26 ￿￿ 5:02:11