Samsung WA11J6730SW/YL, WA13J6730SW/YL, WA11J6730SS/YL, WA13J6730SP/YL manual Troubleshooting

Problem		Action
	• Fully open both water taps.
	• Make sure the temperature selection is correct.
	• Make sure the hoses are connected to the correct water taps.
		Flush water lines.
	• Disconnect the hoses and clean the screens. The hose filter
		screens may be clogged.
Fills with the wrong	•	While the washing machine fills, the water temperature may
		change as the automatic temperature control feature checks
temperature water.
		incoming water temperature. This is normal.
	•	While the washing machine fills, you may notice just hot and/
		or just cold water going through the dispenser when cold or
		warm temperatures are selected.
		This is a normal function of the automatic temperature
		control feature as the washing machine determines the water
		temperature.
	• While the washing machine is operating, press or tap Start/
Door (Lid) locked or		Pause to stop the washing machine.
will not open.	•	It may take a few moments for the door lock mechanism to
		disengage.
	• Check the fuse or reset the circuit breaker.
	• Make sure the electrical voltage is normal.
	• Make sure the washing machine is plugged in.
	• Make sure the drain hose is pointed downward. (Natural drain
Does not drain and/		models only)
	•	Make sure the drain hose is not clogged.
or spin.
	•	Make sure the drain hose is not kinked.
	• Straighten the drain hose. If there is a drain restriction, call for
		service.
	• Close the door, and press or tap Start/Pause. For your safety,
		the washing machine will not spin unless the door is closed.
	• Use the High or Extra High spin speed. (Applicable model
Load is wet at the end		only)
	•	Use high efficiency (HE) detergent to reduce oversudsing.
of the cycle.
	•	Load is too small. Small loads (one or two items) may become
		unbalanced and not spin completely.

Troubleshooting

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2015-05-12 ￿￿ 5:51:48