Samsung WA13J6730SP/YL, WA13J6730SW/YL, WA11J6730SS/YL, WA11J6730SW/YL manual Troubleshooting

Troubleshooting

Troubleshooting

Problem		Action
	• Make sure all hose connections are tight.
	• Make sure the water supply hose's rubber packing is in the
		correct position. Screw tightly again.
	• Make sure the end of the drain hose is correctly inserted and
		secured to the drain system.
Leaks water.	•	Avoid overloading.
	•	Use high efficiency (HE) detergent to prevent oversudsing.
	• Make sure the water supply hose is not kinked.
	• If the water supply is too strong, water may leak. Close the
		water tap a little.
	• Make sure water is not leaking from the water tap. If so,
		repair the water tap.
	•	Use high efficiency (HE) detergent to prevent oversudsing.
Excessive suds.	• Reduce the detergent amount for soft water, small loads, or
		lightly soiled loads.
	• Non-HE detergent is not recommended.
	• Use warm water to disconnect the water supply hose and
		drain hose. Soak them in warm water.
The spin basket or	•	Fill the spin basket with warm water, and then wait for about
drain/supply hose is		10 minutes.
frozen.	•	Put a hot towel on the drain hose connector.
	• Reconnect the water supply hose and drain hose, and check if
		water is supplied properly.
	• Make sure the drain hose is not clogged, and is hung over the
		drain hose hook. Fill the spin basket halfway with water, and
		try spinning again.
Water drains out	• Lift the end of the drain hose to prevent water from draining.
		Fill the spin basket halfway with water, and then run spinning
immediately.
		after releasing the drain hose.
	• Make sure the drain hose is installed correctly. See the
		installation section of this user manual and adjust the position
		of the drain hose as instructed.
Stains on clothes.	•	Clean the magic filter.
	• Excessive suds collect in recesses and can cause foul odours.
Has odours.	•	Run cleansing cycles to sanitize periodically.

•Dry the washing machine interior after a cycle has finished.

If a problem persists, contact a local Samsung service centre.

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2015-05-12 ￿￿ 5:51:48