Troubleshooting
Troubleshooting
Code |
| Action | |
|
| ||
| Electronic Control Problem (Over Voltage Error) | ||
| • Check the PCB and wire harness. | ||
9C1 | • | Check if power is supplied properly. | |
| • If the information code remains, contact a customer service | ||
|
| centre. | |
|
| ||
| Low voltage detected | ||
9C2 | • Check if the power cord is plugged in. | ||
• | If the information code remains, contact a customer service | ||
| |||
|
| centre. | |
|
| ||
| Inverter Communication problem | ||
AC6 | • Check the Inverter PCB and wire harness. | ||
• | If the information code remains, contact a customer service | ||
| |||
|
| centre. | |
|
| ||
| Operating the washer with the door open. | ||
dC | • | Make sure the door is properly closed. | |
| • Make sure laundry is not caught in the door. | ||
|
| ||
| Water temperature control problem (Heater control) | ||
HC | • | If the information code remains, contact a customer service | |
|
| centre. | |
|
| ||
| Check the drain hose. | ||
| • Make sure the end of the drain hose is placed on the floor. | ||
LC | • | Make sure the drain hose is not clogged. | |
| • If the information code remains, contact a customer service | ||
|
| centre. | |
|
| ||
| Water is overflowed. | ||
OC | • | Restart after spinning. | |
• | If the information code remains on the display, contact a local | ||
| |||
|
| Samsung service centre. | |
|
| ||
| When position of the clutch can't be detected. | ||
PC | • | If the information code remains, contact a customer service | |
|
| centre. | |
|
| ||
| After position of the clutch is detected, if the signal of the clutch | ||
PC1 | hall goes wrong. | ||
• | If the information code remains, contact a customer service | ||
| |||
|
| centre. | |
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40 English