Samsung WD90N644OOW/LE manual Troubleshooting, Checkpoints

Page 59

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

 

 

• Make sure the washing machine is plugged in.

 

 

• Make sure the door is properly closed.

 

 

• Make sure the water taps are open.

 

 

• Make sure to press or tap Start/Pause (Hold to Start) to start the

 

Does not start.

 

washing machine.

 

 

Make sure Child Lock is not activated.

 

 

Before the washing machine starts to fill, it will make a series of

 

 

 

clicking noises to check the door lock and does a quick drain.

 

 

• Check the fuse or reset the circuit breaker.

 

 

 

 

 

• Fully open the water tap.

 

Water supply is

Make sure the door is properly closed.

 

insufficient, or no

Make sure the water supply hose is not frozen.

 

water is supplied.

Make sure the water supply hose is not kinked or clogged.

 

 

Make sure there is sufficient water pressure.

 

 

 

 

 

 

Make sure the washing machine is running with sufficient water

 

 

 

pressure.

 

After a cycle,

• Make sure the detergent is added to the centre of the detergent

 

 

drawer.

 

detergent remains in

 

 

• Make sure the rinse cap is inserted properly.

 

the detergent drawer.

 

If using granular detergent, make sure the detergent selector is

 

 

 

 

 

in the upper position.

 

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

 

floor that is not slippery.

 

 

 

If the floor is not level, use the levelling feet to adjust the

 

 

 

height of the washing machine.

 

 

• Make sure the shipping bolts are removed.

 

Excessive vibrations

• Make sure the washing machine is not contacting any other

 

 

object.

 

or makes noise.

 

 

Make sure the laundry load is balanced.

 

 

 

 

• The motor can cause noise during normal operation.

 

 

• Overalls or metal-decorated clothes can cause noise while being

 

 

 

washed. This is normal.

 

 

• Metal objects such as coins can cause noise. After washing,

 

 

 

remove these objects from the drum or filter case.

 

 

 

 

 

 

 

English 

59

Troubleshooting

WD90N644OOW_03924L-00_EN.indd 59

2018/3/1 11:27:04

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Contents Washing Machine Contents Troubleshooting Safety information Safety information Safety information Safety information Critical installation warnings Safety information Critical usage warnings Installation cautionsSafety information Usage cautions Safety information Safety information Instructions about the Weee Critical cleaning warningsWhat’s included InstallationSpanner Bolt caps Hose guide Installation requirements Installation Select a location Step-by-step installationInstallation Adjust the levelling feet Installation Installation Installation Position the drain hose Power on Laundry guidelines Initial settingsBefore you start Empty pockets Apply a proper detergent type Detergent drawer guidelines Before you start Before you start Control panel Operations130 h 200 h 230 h 300 h 330 h 400 h 430 h No Simple steps to start Operations Cotton Cycle overviewDaily Wash Operations 200 pm 300 pm Special features Operations Settings SmartThings Operations Operations Operations Wi-Fi max transmitter power 20 dBm at 2.412GHz 2.472GHz Eco drum clean MaintenanceSmart Check Using Dry course Emergency drain Cleaning Maintenance Maintenance Maintenance Care against an extended time of disuse Recovery from freezingCheckpoints TroubleshootingTroubleshooting English  DC1 Information codesDC3 To normal operation Press the Add Door to close properly. Then, press and hold Fabric care chart SpecificationsProtecting the environment Specification sheet FicationsSpeci Specifications FicationsSpeci Specifications FicationsSpeci Memo Memo Questions or COMMENTS? Country Call Or Visit US Online AT
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