FAQ
About USB
[Case 7] There is an unexpected error during file transfer.
Turn the camera power off and on again. Transfer the file again. [Case 8] How do I know my computer supports a USB Interface?
Check the USB port in your computer or keyboard.
Check OS version. USB Interface is available in Windows 98, 98SE, 2000, ME
.XP.
Check [Universal serial bus controller] in Device Manager.
Do the following to check [Universal serial bus controller].
Win 98/ME : Trace [start setting controller | system Device Manager | ||
Universal serial bus controller]. |
| ||
Win 2K : Trace [start | setting | controller system Hardware Device | |
Manager | Universal serial bus controller]. | ||
Win XP : Trace [start | Control Panel Performance and Maintenance | ||
system Hardware | Device Manager | Universal Serial Bus | |
controller].
There must be USB Host Controller and USB root hub under [Universal serial bus controller].
When all the conditions mentioned above are met, the computer can support the USB interface.
[Case 9] When using USB hub.
There may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera to the PC directly.
[Case 10] Are other USB cables connected to the PC?
The camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera.