Troubleshooting, Checkpoints | Samsung WW90K6410QW/SV manual

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem		Action

	• Make sure the washing machine is plugged in.
	• Make sure the door is properly closed.
	• Make sure the water taps are open.
	• Make sure to press or tap Start/Pause to start the washing
Does not start.		machine.
	•	Make sure Child Lock is not activated.
	•	Before the washing machine starts to fill, it will make a series of
		clicking noises to check the door lock and does a quick drain.
	• Check the fuse or reset the circuit breaker.

	• Fully open the water tap.
Water supply is	•	Make sure the door is properly closed.
insufficient, or no	•	Make sure the water supply hose is not frozen.
water is supplied.	•	Make sure the water supply hose is not kinked or clogged.
	•	Make sure there is sufficient water pressure.

	•	Make sure the washing machine is running with sufficient water
		pressure.
After a cycle,	• Make sure the detergent is added to the centre of the detergent
After a cycle,		drawer.
detergent remains in		drawer.
detergent remains in	• Make sure the rinse cap is inserted properly.
the detergent drawer.	• Make sure the rinse cap is inserted properly.
the detergent drawer.	•	If using granular detergent, make sure the detergent selector is
	•
		in the upper position.
	• Remove the rinse cap and clean the detergent drawer.

	• Make sure the washing machine is installed on a level, solid
		floor that is not slippery.
		If the floor is not level, use the levelling feet to adjust the
		height of the washing machine.
	• Make sure the shipping bolts are removed.
Excessive vibrations	• Make sure the washing machine is not contacting any other
Excessive vibrations		object.
or makes noise.		object.
or makes noise.	•	Make sure the laundry load is balanced.
	•	Make sure the laundry load is balanced.
	• The motor can cause noise during normal operation.
	• Overalls or metal-decorated clothes can cause noise while being
		washed. This is normal.
	• Metal objects such as coins can cause noise. After washing,
		remove these objects from the drum or filter case.

		English	45

Troubleshooting

WW10K6410QW_DC68-03676D-02_EN.indd 45

2016/5/31 12:08:09

WW90K6410QW/SV, WW10K6410QX/SV specifications

The Samsung WW10K6410QX/SV, WW90K6410QW/SV, and WW12K8412OX/SV are advanced washing machines that showcase the brand's commitment to innovation and performance. These models are equipped with cutting-edge technologies designed to enhance laundry efficiency and user experience.

One of the standout features is the EcoBubble technology, which uses bubbles to penetrate fabrics more effectively than conventional washing methods. This means that with EcoBubble, cold water washes become just as effective as warm water washes, allowing users to save energy while still achieving excellent cleaning results. This technology not only helps protect garments but also contributes to environmental sustainability.

Another key feature is the Digital Inverter Motor, which operates more quietly and has a longer lifespan compared to traditional motors. This motor's efficiency translates to reduced energy consumption, making these machines eco-friendly while providing the reliability and performance users expect from Samsung.

The AddWash door is also a significant advantage in these models. It allows users to conveniently add forgotten items during the wash cycle without interrupting it. This feature minimizes laundry frustrations, providing a seamless washing experience. The machines also boast an impressive drum capacity, with sizes ranging from 9 kg to 12 kg, accommodating various loads—from small batches to larger family-sized laundry.

Moreover, Samsung washing machines are designed with Smart Control technology, enabling users to monitor and control their washing machines via a smartphone app. This feature allows for remote operation, cycle customization, and notifications, giving users greater flexibility and control over their laundry routines.

Additionally, the ceramic heater enhances the machines' cleaning capabilities by preventing scale buildup, ensuring consistent performance and longevity. Features such as the Hygiene Steam program further elevate the washing experience by targeting allergens and bacteria, making these models ideal for families with sensitive skin.

Overall, the Samsung WW10K6410QX/SV, WW90K6410QW/SV, and WW12K8412OX/SV stand out with their innovative technologies, energy efficiency, and user-centric design. They exemplify Samsung's dedication to providing modern washing solutions that meet the demands of contemporary lifestyles while promoting sustainability and performance. Whether for everyday laundry or specialized washing needs, these models are poised to deliver exceptional results, making them a valuable addition to any home.