Samsung WF8690NGW1/XSV, WF8690NGW/XSV manual Information codes, Code Symbol Solution

troubleshooting and information codes

Information codes

When your washing machine malfunctions, you may see an information code on the display. If that happens, check this table and try the suggested solution before calling Customer Service.

CODE SYMBOL	SOLUTION
dE	• Make sure the door is firmly closed.
	• Make sure that laundry is not caught in the door.
4E	• Make sure the source water tap is turned on.
	• Check the water pressure.
5E	• Clean the debris filter.
	• Make sure the drainage hose is installed correctly.
	• The laundry load is unbalanced. Redistribute the load. If only one item
UE	of clothing needs washing, such as a bathrobe or pair of jeans, the
	final spin result might be unsatisfactory and an “UE” error message
	will be shown in the display window.
cE/3E	• Call the after-sales service.
	• This occurs when too much foaming is detected. It is also displayed
Sud	while foaming is removed. When the removal is finished, the normal
	cycle proceeds.(This is one of the normal operations. It is an error for
	preventing non-sensing faults.)
	• If the voltage of the supplied power is instable, the washing machine
Uc	will be paused to protect its electric devices.
	• If the correct voltage is supplied, the cycle will resume automatically.

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung Service Centre or local Samsung dealer.

34_ troubleshooting and information codes

WF8690NG-02607Q-03_EN.indd 34

2013-10-8 15:04:18