Samsung WA12V5JEC/XSV manual Washing machine won’t work?, Problem Check & Solution

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washing machine won’t work?

PROBLEM

CHECK & SOLUTION

 

 

The power is cut off.

Is the electric voltage normal?

 

 

 

Is the washer plugged in? Plug in the electric cord.

 

Water does not drain.

 

 

 

Is the drain hose down? Put the drain hose down.

 

 

 

Is the drain hose folded? Unfold the drain hose.

 

 

 

Is the drain hose outlet clogged? Remove the waste cleanly.

 

 

Washing machine won’t work.

Is the washer lid open?

 

Close the lid.

 

 

 

Is the Hold button on?

 

Press the Start/Pause button one more time and check if the

 

 

washer starts.

 

 

 

Is enough water filled to the water level?

 

If the water pressure is low, it takes a long time to start

 

 

washing.

 

 

 

Is the faucet closed?

 

Open the faucet to supply water.

 

 

 

If the drain hose and spin basket are

Add hot water to the frozen water tap and remove the drain

frozen, do as follows.

 

hose. Soak into hot water.

 

Pour hot water into the spin basket for about 10 minutes.

 

Put a hot water towel on the drain hose connector.

 

If the drain hose defrosts, connect again and check for proper

 

 

water draining.

 

 

 

The water drains out immediately.

The drain is clogged with coins or pins. The drain hose is

 

 

hung over the drain hose hook. Half fill the spin basket with

 

 

water and try for spinning again.

 

 

The water leaks at the water supply

If the faucet connecting part is loose, water may leak.

hose connector.

Repeat the assembling steps again. (Refer to “Connecting the

 

 

water supply hose”)

 

 

 

Check if the rubber packing of water supply hose is in the right

 

position.

 

Screw tightly again.

Is the water supply hose folded?

Unfold the hose.

If the water supply is too strong, water may leak.

Close the faucet a little.

Is water leaking from the faucet itself?

Fix the faucet. Water is not supplied.

Did you press the Start/Pause button after selecting the water supply?

If the Start/Pause button is not pressed, water is not supplied. Press the Start/Pause button.

Is the faucet closed?

Turn on the faucet.

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Contents Washing Machine Features Safety instructions 4safety instructions Contents Setting up your washer Description of PartNot washable laundry Checking Before Washing and Caring for GarmentsAbout Detergent Shake the dirt or soils from clothes Turn inside out for those nappy clothes before washingWashing for the first time HOW to Wash Automatically Depends on the LaundrySpecial notes Control Panel Fuzzy program Blanket programMemory program Wool programEasy program Quick program Super CleanDelay Start ECO+ programSilver Wash Air TurboManual functions Environment Installation & maintenanceLevelling Connecting the Water Supply Hose HOW to Connect the Drain Hose Case of PUMP-DRAINED WasherWater Supply Connector Filter HOW to PUT the DetergentHOW to ADD the Fabric Softener Assembling the RAT Protection PanelCleaning the Filter Clean the Pump FilterTroubleshooting Problem CheckProblem Check & Solution Washing machine won’t work?Specification Questions or COMMENTS?