Samsung DVD-VR325/EUR, DVD-VR325/XEG, DVD-VR325/XEH manual Troubleshooting DVD

Troubleshooting (DVD)

Problem	Explanation/Solution
icon appears on	You cannot use the operation or function due to one of the following reasons:
the screen.	(1) Your DVD disc does not support the feature (for example, angles)
	(2) You’ve requested a title, chapter, or scan time that is out of the correct range.
Play mode settings are	The disc does not support all the selected functions.
different from the set-
	In this case, some settings you configure on the Setting menu may not work properly.
tings configured with
the Setting menu.
Cannot change the	Aspect ratio is fixed for DVD disc.
aspect ratio.
No audio output.	Check whether you selected correct digital output options in the Audio Output Options
	menu.
No video or audio output.	Did you move your DVD Recorder & VCR suddenly from a cold place to a warm place?
The disc tray is ejected	In this case, do not connect the plug to the power outlet and wait for two hours. Then insert
after 2 to 5 seconds.	the disc and try to playback again. It will work properly when condensation has evaporated.
Angle operation does not	Angle operation is available only when the disc contains images captured at different
work during playback of a	angles.
DVD disc.
The disc revolves, but	• Check whether there is damage or foreign materials on your disc.
no image or bad quali-	• Some discs with bad manufacturing quality may not be played back.
ty images are output.	• If the scene changes from dark to bright suddenly, the screen
	may jitter temporarily, but it is not a defect.
Desired audio	Audio languages and subtitle languages are disc-specific.
language and	Only the sound and subtitle languages contained on a DVD disc are
subtitle language	available and displayed on the disc menu.
are not played.
No progressive	• Check whether PSO is displayed on front panel.
output.	• Make sure to change the component video output using the Progressive button
	when the disc is stopped.
The remote control	• Point the remote control at the remote control sensor on your DVD Recorder & VCR.
doesn’t work.	Operate within distance. (15ft)
	Remove obstacles between your DVD Recorder & VCR and remote control.
	• Check whether the batteries are depleted.
Other problems	• Read the table of contents and then find and read the sections
	describing your problem, and follow the directions given.
	• Turn the unit off and on.
	• If your problem still persists, contact your nearest Samsung service centre.
No HDMI output.	• Check the Video output is HDMI enabled.
	• Check the connection between the TV and the HDMI jack of the DVD Recorder & VCR.
	• See if your TV supports this 576p/720p/1080i DVD Recorder & VCR.
Abnormal HDMI	• If snow noise appears on the screen, it means that TV does not support HDCP (High-
output screen.	bandwidth Digital Content Protection).
HDMI output Jitter	• Check your TV system setup correctly.
	• Screen Jitter may occur when the frame rate is converted from 50Hz to 60Hz
	for 720p/1080i HDMI (High Definition Multimedia Interface) Output.
	• Please refer to the user’s manual of your TV.

Reference

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