Samsung UE55JS8000TXZT manual What is Remote Support?, Storage and Maintenance, How Does it Work?

Page 26

What is Remote Support?

Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

••Diagnose your TV

••Adjust your TV settings

••Perform a factory reset for your TV

••Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1.Call the Samsung Contact Centre and ask for remote support.

2. Open the menu

3. Select Remote

4. The agent will

on your TV and

Management and

then access your

go to the Support

Provide the Pin# to

TV. That's it!

section.

the agent.

 

Storage and Maintenance

-- If a sticker was attached to the TV screen, some debris may remain after you remove the sticker. Please clean the debris off before watching TV.

-- The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water directly onto the product. Any liquid that enters the product may result in product failure, fire, or electric shock.

Clean the product with a soft damp cloth using a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent.

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Contents LED TV Risk of Electric Shock do not Open Features of your new TV Smart HUBContents Selecting Connected Devices Troubleshooting and MaintenanceSpecifications and other information Getting more details01Whats in the Box? Attaching the TV to the Stand Installing the Wall Mount Kit02Assembling the TV Wall Mount Kit Specifications Vesa LED-TV Providing Proper Ventilation for Your TV Other CautionsTo Avoid the TV from Falling Arrange the cables using the Cable HolderSecuring the TV to the Wall 03Connections and Remote Control Connecting devices to your TVWireless Network Precautions Connecting to a NetworkNetwork Connection Wireless Network Connection Wired Using the CI or CI+ Card Inserting Batteries into Remote Control Battery size AAA Remote Control Smart Hub04Performing the initial setup Turning on the TVPassword Change Initial setupSamsungs ‘On TV’ Recommendations Service Changing the TV’s passwordSelecting Connected Devices Additional functionsSetting Up the Universal Remote Control Controlling External Devices with the TV RemoteLaunching the e-Manual Viewing more TV features06Getting more details If a description doesnt fit on a single screenAdditional e-Manual Features Updating the e-Manual to the Latest Version07Troubleshooting and Maintenance TroubleshootingEnglish How Does it Work? What is Remote Support?Storage and Maintenance Standby mode 08Specifications and other informationTV Specifications Recommendation EU Only LicencesStill image warning English Warranty Card United KingdomWiring the Mains Power Supply Plug UK Only Important NoticeEire
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