Troubleshooting

Samsung WD90K6400OW/ZE manual Troubleshooting

Problem		Action

	• Make sure the washing machine is installed on a level, solid
		floor that is not slippery.
		If the floor is not level, use the levelling feet to adjust the
		height of the washing machine.
	• Make sure the shipping bolts are removed.
Excessive vibrations	• Make sure the washing machine is not contacting any other
Excessive vibrations		object.
or makes noise.		object.
or makes noise.	•	Make sure the laundry load is balanced.
	•	Make sure the laundry load is balanced.
	• The motor can cause noise during normal operation.
	• Overalls or metal-decorated clothes can cause noise while
		being washed. This is normal.
	• Metal objects such as coins can cause noise. After washing,
		remove these objects from the drum or filter case.

	• Make sure the drain hose is straightened all the way to the
		drain system. If you encounter a drain restriction, call for
		service.
	• Make sure the debris filter is not clogged.
	• Close the door and press or tap Start/Pause. For your safety,
		the washing machine will not tumble or spin unless the door is
Does not drain and/		closed.
or spin.	•	Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is connected to a drain system that is
		not clogged.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin.
		As soon as the washing machine regains sufficient power, it
		will operate normally.

	• Press or tap Start/Pause to stop the washing machine.
	• It may take a few moments for the door lock mechanism to
		disengage.
	• The door will not open until 3 minutes after the washing
The door does not		machine has stopped or the power turned off.
open.	•	Make sure all the water in the drum is drained.
	• The door may not open if water remains in the drum. Drain the
		drum and open the door manually.
	• Make sure the door lock light is off. The door lock light turns
		off after the washing machine has drained.

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WD90K6400OW_03745G_EN.indd 52

2016/7/27 13:47:38

WD90K6400OW/ZE specifications

The Samsung WD90K6400OW/ZE is a cutting-edge washer-dryer combination designed to bring efficiency and convenience to modern households. With an impressive 9 kg wash capacity and a 6 kg drying capacity, this appliance is ideal for families and individuals looking to save space while still enjoying high performance.

One of the standout features of this model is the Eco Bubble technology. This innovative system uses bubbles to help detergent penetrate fabrics more effectively, even in cold water. This means that users can save on energy costs while still achieving superior cleaning results, making it an eco-friendly choice for environmentally conscious consumers. Additionally, the Bubble Soak option allows users to pre-soak their laundry in the bubble-infused solution, ensuring that stubborn stains are treated effectively before the main wash cycle.

The Samsung WD90K6400OW/ZE also boasts an AddWash door, which provides the flexibility to add forgotten items mid-cycle. This feature is convenient for those who might realize they have missed an item after the wash has already started. The machine is equipped with a variety of wash programs, including quick washes, delicate cycles, and even specific settings for items like bedding, ensuring that every type of fabric is treated properly.

In terms of energy efficiency, this model is rated A for washing and drying, making it one of the more economical options available on the market. Its advanced Digital Inverter Motor not only provides powerful and quiet performance but also reduces energy consumption and wear and tear, extending the appliance's lifespan.

Another significant technology integrated into the WD90K6400OW/ZE is the Smart Check feature. This technology allows users to diagnose issues quickly through a smartphone app, providing solutions and saving time and effort when problems arise.

With a sleek and modern design, the Samsung WD90K6400OW/ZE fits seamlessly into any home. Its user-friendly interface and digital display make it easy to operate, while the variety of functions and features cater to diverse laundry needs. In summary, the Samsung WD90K6400OW/ZE combines powerful cleaning and drying capabilities, innovative technologies, and energy efficiency, making it a smart choice for anyone looking to elevate their laundry experience.