Problem |
| Action |
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| The Add Door lock/unlock is not working properly. |
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DC3 | • Turn the machine off, and restart the cycle. |
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• | If the information code remains, contact a customer service |
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| centre. |
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| Water is overflowed. |
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OC | • | Restart after spinning. |
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• | If the information code remains on the display, contact a local |
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| Samsung service centre. |
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| Check the drain hose. |
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LC | • Make sure the end of the drain hose is placed on the floor. |
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• | Make sure the drain hose is not clogged. |
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| • If the information code remains, contact a customer service |
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| centre. |
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| NOTE |
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LC1 |
| When the washer displays the “LC”/“LC1” code, the washer |
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| do draining for 3 minutes. During this time, the Power |
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| button is inoperative. |
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| Spinning does not work. |
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| • Make sure laundry is spread out evenly. |
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UB | • Make sure the washing machine is on a flat, stable surface. |
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• | Redistribute the load. If only one item of clothing needs |
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| washing, such as a bathrobe or pair of jeans, the final spin |
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| result might be unsatisfactory, and an “UB” check message |
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| will be shown in the display. |
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| Check the Motor for operation. |
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3C | • Try restarting the cycle. |
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• | If the information code remains, contact a customer service |
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| centre. |
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| The electronic control needs to be checked (Over Voltage Error). |
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| • Check the PCB and wire harness. |
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| • Check if power is supplied properly. |
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| • If the information code remains, contact a customer service |
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UC |
| centre. |
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| Low voltage detected |
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| • Check if the power cord is plugged in. |
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| • If the information code remains, contact a customer service |
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| centre. |
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| English | 57 |
Troubleshooting
WD90K6400OW_03745G_EN.indd 57
2016/7/27 13:47:39