Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit “www.samsung.com,” then click on Support, or call Samsung customer service centre.
Issues | Solutions and Explanations |
The TV will not turn on. | • Make sure the AC power cord is securely plugged in to the wall outlet and the TV. |
| • Make sure the wall outlet is working. |
| • Try pressing the POWER button on the TV to make sure the problem is not the remote. If |
| the TV turns on, refer to “Remote control does not work” below. |
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There is no picture/video. | • Check cable connections (remove and reconnect all cables connected to the TV and |
| external devices). |
| • Set your external device’s (Cable/Set top Box, DVD, |
| the connections to the TV input. For example, if an external device’s output is HDMI, it |
| should be connected to an HDMI input on the TV. |
| • Make sure your connected devices are powered on. |
| • Be sure to select the TV’s correct source by pressing the SOURCE button on the remote |
| control. |
| • Reboot the connected device by reconnecting the device’s power cable. |
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The remote control does not work. | • Replace the remote control batteries with the poles |
| • Clean the sensor’s transmission window on the remote. |
| • Try pointing the remote directly at the TV from 5~6 feet away. |
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The cable/set top box remote control | • Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/ |
doesn’t turn the TV on or off, or | Set user manual for the SAMSUNG TV code. |
adjust the volume. |
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✎✎You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com
✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
Licence
List of Features
Excellent Digital Interface & Networking: With a
My Downloads
Allows you to play music files, pictures, and movies saved on a USB device.
Allows you to control all connected Samsung devices that support Anynet+ with your Samsung TV’s remote.
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