Samsung HW-H355/XE manual Troubleshooting

Page 21

troubleshooting

Before requesting service, please check the following.

Symptom

Check

 

 

 

 

 

Remedy

 

 

 

 

 

 

 

The unit will not turn on.

• Is the power cord plugged into

• Connect the power plug to the

 

the outlet?

outlet.

 

 

 

 

 

 

 

 

A function does not work when the

• Is there static electricity in the

• Disconnect the power plug and

button is pressed.

air?

connect it again.

 

 

 

 

 

 

 

Sound is not produced.

• Is the unit properly connected

• Connect it correctly.

 

to your TV?

• Press the Mute button to

 

 

 

• Is the Mute function on?

cancel the function.

 

• Is the volume set to minimum?

• Adjust the volume.

 

 

 

 

 

 

 

The Picture does not appear on a TV

• Is the TV connected properly?

• Connect it correctly.

when the function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The remote control does not work.

• Are the batteries drained?

• Replace with new batteries.

 

• Is the distance between remote

• Move closer to the unit.

 

control and main unit too far?

 

 

 

 

 

 

 

 

 

 

 

 

 

The sound from the left/right

• Are the left/right audio output

• Check the left/right channel and

channels are reversed.

cables from the TV connected

connect it/them correctly.

 

properly?

 

 

 

 

 

 

 

 

 

 

 

 

 

The SoundConnect (TV pairing)

• Does your TV support

• SoundConnect is supported by

failed.

SoundConnect?

some Samsung TVs released

 

• Is your TV firmware the latest

after 2012. Check your TV to

 

see if it supports

 

version?

 

SoundConnect.

 

• Does an error occur when

 

• Update your TV with the latest

 

connecting?

 

firmware.

 

 

• Reset the TV MODE and

 

 

• Contact the call center.

 

connect again.

 

 

 

 

 

 

 

 

 

• Press

 

 

 

 

button for 5 seconds

 

 

 

 

 

 

 

 

 

 

to reset the product.

 

 

 

 

 

 

 

 

ENG

● TROUBLESHOOTING

21

Image 21
Contents Thank you for purchasing this Samsung product Active Speaker SystemSoundConnect FeaturesSafety Warnings Safety informationThis symbol indicates dangerous voltage Accompanying the productPrecautions Contents Getting started Before Reading the USER’S ManualWHAT’S Included Descriptions Volume +Front Panel Function ButtonRear Panel Installing the Ferrite Core on the Subwoofer Speaker CableRemote control Tour of the Remote ControlRemote Control Operational Range of the Remote Control Installing batteries in the Remote ControlInstalling the Wall Mount ConnectionsConnections Optical Cable Audio CableNot supplied Set-top boxBT/TV/USB/D.IN Mode What is Bluetooth?Functions Unit turns off automatically in the following situationsTo connect the Soundbar to a Bluetooth device To disconnect the Soundbar from the Bluetooth device To disconnect the Bluetooth device from the SoundbarUsing the Bluetooth Power On SoundconnectBe aware of the following Before you connect a USB deviceUsing the Repeat function Using the Remote ControlPlay/Pause/Stop Skip Forward/BackUsing the Smart Volume function Using the 3D Sound Plus functionUsing the Sound Effect function Using the S/W Level functionUsing the Dimmer function Using the Auto Power Link functionUsing the Audio Sync function Using the Tone functionUsing the TV functions with Samsung TVs only Software UpgradeTroubleshooting TroubleshootingAppendix SpecificationsArea Contact Centre  Web Site Aktivt högtalarsystem Specialljudläge EgenskaperSäkerhetsinformation VarningOch skötselanvisningar medföljer Säkerhetsanvisningar Innehållsförteckning Komma igång Innan DU Använder BruksanvisningenVAD Ingår Frampanel BeskrivningarFUNKTIONS- Knappar Volym +Bakpanel Installera Ferritkärnan PÅ Subwooferns HögtalarkabelFjärrkontrollens Utseende FjärrkontrollFjärrkontrollens användningsintervall Installera batterierna i fjärrkontrollenInstallationsanvisningar Installera VäggfästetAnslutningar AnslutningarAudio kabel Optisk kabelMedföljer ej Funktioner Vad är Bluetooth?Funktioner Läget BT/TV/USB/D.INSå här ansluter du Soundbar till en Bluetooth-enhet Koppla bort Soundbar från Bluetooth-enheten Koppla bort Bluetooth-enheten från SoundbarAnvända strömaktivering via Bluetooth Ansluta Soundbar till en Bluetooth-kompatibel Samsung-TVDen här funktionen stöds på TV-apparater lanserade fr.o.m Innan du ansluter en USB-enhetUppspelning/Paus/Stopp Använda FjärrkontrollenHoppa framåt/bakåt Använda REPEAT-funktionenAktivera tyst läge för ljudet Använda Smart VOLUME-funktionenAnvända 3D Sound PLUS-funktionen Använda Sound EFFECT-funktionenAnvända DIMMER-funktionen Använda Auto Power LINK-funktionenAnvända Audio SYNC-funktionen Använda TONE-funktionenProgramuppgradering Använda TV-funktionerna endast med Samsung TVSamsung Motsatt Ljudutgångskablar från TVn FelsökningOch se om din TV stöder FelsökningSpecifikationer BilagaOmråde Kontaktcenter  Hemsida Wireless Audio Soundbar Speciel lydtilstand FinesserSikkerhedsadvarsler SikkerhedsinformationerForholdsregler Finesser IndholdSikkerhedsadvarsler ForholdsreglerKom godt i gang Inden DU Læser BrugervejledningenHvad ER Inkluderet Frontpanel BeskrivelserBagpanel Installation AF Ferritkernen PÅ SubwooferhøjttalerkabletStik TIL StrømFjernbetjening EN Gennemgang AF FjernbetjeningenFjernbetjening Fjernbetjeningens rækkevidde Installation af batteriet i fjernbetjeningenForholdsregler vedr. installation Installation AF VægbeslagetTilslutninger TilslutningerMedfølger ikke LydkabelHvad er Bluetooth? Enheden slukker automatisk under følgende omstændighederTilstanden BT/TV/USB/D.IN Sådan sluttes din soundbar til en Bluetooth-enhed Sådan kobles Bluetooth-enheden fra din soundbar Sådan kobles din soundbar fra Bluetooth-enhedenBruge Bluetooth Power On Bluetooth-tænding Inden du tilslutter en USB-enhed Afspil/Pause/Stop Brug AF FjernbetjeningenHop frem/tilbage Brug af funktionen Repeat GentagAfbrydelse af lyden Brug af Smart VOLUME-funktionenBrug af 3D Sound PLUS-funktionen Brug af Sound EFFECT-funktionenBrug af DIMMER-funktionen Brug af Auto Power LINK-funktionenBrug af Audio SYNC-funktionen Brug af TONE-funktionenBrug af TV-funktionerne kun med Samsung TV’er SoftwareopgraderingProblemløsning ProblemløsningAppendiks Signal/støjforhold analogt inputKontakt Samsung Aktiivinen kaiutinjärjestelmä Erityinen äänitila OminaisuudetTurvaohjeita TurvallisuusohjeetTämä merkki varoittaa laitteen sisällä Tärkeistä käyttö- ja huolto-ohjeistaTurvaohjeet Sisältö Ennen aloitusta Ennen Käyttöoppaan LukemistaSisältö Kuvaus EtupaneeliKuvaus Takapaneeli Ferriittisydämen Asentaminen BassokaiutinkaapeliinUSB-LIITÄNTÄ Kaukosäädin Kaukosäätimen ToiminnotKaukosäädin Kaukosäätimen toimintaetäisyys Paristojen asettaminen kaukosäätimeenSeinä Telineen Asentaminen LiitännätAsennuksen Varotoimenpiteet LiitännätOptinen johto AudiojohtoEi mukana TaiToiminnot Mikä on Bluetooth?Toiminnot BT/TV/USB/D.IN-TILASoundbar-laitteen yhdistäminen Bluetooth-laitteeseen Bluetooth- ja Soundbar-laitteen yhteyden katkaiseminen Soundbar- ja Bluetooth-laitteen yhteyden katkaiseminenBluetoothin virtatoiminnon käyttö Ennen kuin yhdistät USB-laitteen Toista/Keskeytä/Lopeta Kaukosäätimen KäyttöSiirto eteen-/taaksepäin REPEAT-toiminnon käyttöÄänen mykistys Smart Volume -toiminnon käyttäminen3D Sound Plus -toiminnon käyttäminen Sound Effect -toiminnon käyttäminenDimmer -toiminnon käyttäminen Auto Power Link -toiminnon käyttäminenAudio Sync -toiminnon käyttäminen Tone -toiminnon käyttäminenTV -toiminnon käyttäminen vain Samsung TVt Ohjelmiston PäivitysOnko TVsi laiteohjelmiston VianmääritysPainiketta 5 sekunnin ajan VianmääritysLiite TiedotErotus 1 kHz Ota yhteyttä Samsungiin Aktivt høyttalersystem Lisens Sikkerhetsinformasjon SikkerhetsforanstaltningerForsiktig Forholdsregler Innhold Komme i gang FØR DU Leser BrukerhåndbokenHVA ER Inkludert Funksjonsknapp StrømknappVolum + SkjermMonter Ferrittkjernen PÅ Kabelen TIL Basselementet BakpaneletFjernkontroll Installere batterier i fjernkontrollenOversikt Over Fjernkontrollen Bruke fjernkontrollenFjernkontroll Tilkoblinger Montere VeggfestetForholdsregler ved montering AUX-INNGANG Ikke vedlagtFunksjoner Hva er Bluetooth?BT/TV/USB/D.IN-MODUS FunksjonerSlik kobler du lydstolpen til en Bluetooth-enhet Koble Bluetooth-enheten fra lydstolpen Koble lydstolpen fra Bluetooth-enhetenBruker Bluetooth Power On Før du kobler til en USB-enhet Spille av / Pause / Stoppe Bruke FjernkontrollenHoppe framover/bakover Bruke REPETER-funksjonenDempe lyden Bruke Smart VOLUME-funksjonenBruke 3D Sound PLUS-funksjonen Bruke Sound EFFECT-funksjonenBruke DIMER-funksjonen Bruke Auto Power LINK-funksjonenBruke Audio SYNC-funksjonen Bruke TONE-funksjonenBruke TV-funksjonen bare med TV-apparat fra Samsung ProgramoppgraderingFeilsøking FeilsøkingSpesifikasjoner TilleggOmråde Kontaktsenter  Internettside AH68-02676D-02
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Manual 1 pages 45.55 Kb

HW-H355/XE specifications

The Samsung HW-H355 series, which includes the HW-H355/XE, HW-H355/EN, and HW-H355/XN, represents a versatile and powerful soundbar solution designed to enhance your home audio experience. This 2.1 channel soundbar is engineered to deliver rich, immersive sound that fills the room, making it an excellent addition to any home theater setup.

One of the standout features of the HW-H355 series is its wireless subwoofer, which delivers deep bass response, adding a dimension to music, movies, and games that built-in TV speakers simply can't match. This wireless connectivity allows for flexible placement of the subwoofer in your space, eliminating the need for messy cables and ensuring a clean setup.

The soundbar itself features Samsung’s Multi-Room setup, which enables users to connect multiple speakers throughout their home for a synchronized audio experience. This technology supports a variety of audio formats, ensuring that whether you are streaming music, enjoying a film, or gaming, the sound quality remains exceptional.

Furthermore, the HW-H355 series supports Bluetooth connectivity, allowing for seamless streaming from smartphones, tablets, and other compatible devices. This feature ensures that users can enjoy their favorite tracks without the hassle of wires. Additionally, the built-in USB port offers the convenience of direct playback from USB drives, making it easy to enjoy your favorite playlists or albums.

Compact yet stylish, the HW-H355 soundbar is designed to fit comfortably in various home environments. Its sleek design complements most modern TV setups, enhancing not only sound but also the aesthetic appeal of your entertainment area. The soundbar also comes with an intuitive remote control, offering easy access to various sound settings and features.

For those who prioritize sound quality, the HW-H355 is equipped with advanced audio technologies that help it deliver clear dialogue and a balanced sound profile. With features like a movie mode, you can experience cinematic sound that draws you deeper into the action.

In summary, the Samsung HW-H355/XE, HW-H355/EN, and HW-H355/XN soundbars offer a combination of style, performance, and convenience. With features such as a wireless subwoofer, Bluetooth connectivity, and a sleek design, they are an ideal solution for those looking to elevate their audio experience. Whether watching movies, playing video games, or listening to music, the HW-H355 series provides an exceptional sound experience that transforms any media into an immersive journey.