Samsung WD80J5420AW/EE manual Troubleshooting

Troubleshooting

Troubleshooting

Problem		Action
	• Make sure the washing machine is installed on a level, solid
		floor that is not slippery.
		If the floor is not level, use the levelling feet to adjust the
		height of the washing machine.
	• Make sure the shipping bolts are removed.
Excessive vibrations	• Make sure the washing machine is not contacting any other
		object.
or makes noise.
	•	Make sure the laundry load is balanced.
	• The motor can cause noise during normal operation.
	• Overalls or metal-decorated clothes can cause noise while
		being washed. This is normal.
	• Metal objects such as coins can cause noise. After washing,
		remove these objects from the drum or filter case.
	• Make sure the drain hose is straightened all the way to the
		drain system. If you encounter a drain restriction, call for
		service.
	• Make sure the debris filter is not clogged.
	• Close the door and press or tap Start/Pause. For your safety,
		the washing machine will not tumble or spin unless the door is
Does not drain and/		closed.
or spin.	•	Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is connected to a drain system that is
		not clogged.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin.
		As soon as the washing machine regains sufficient power, it
		will operate normally.

48  English

WD80J5420AW_03588J-06_EN.indd 48

2018/3/7 15:12:26