Problem |
| Action |
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| • Use the High or Extra High spin speed. |
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Load is wet at the | • | Use high efficiency (HE) detergent to reduce oversudsing. |
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• | Load is too small. Small loads (one or two items) may become |
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end of a cycle. |
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| unbalanced and not spin completely. |
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| • Make sure the drain hose is not kinked or clogged. |
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| • Make sure the door is properly closed. |
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| • Make sure all hose connections are tight. |
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Leaks water. | • Make sure the end of the drain hose is correctly inserted and |
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| secured to the drain system. |
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| • | Avoid overloading. |
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| • | Use high efficiency (HE) detergent to prevent oversudsing. |
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| • Excessive suds collect in recesses and can cause foul odours. |
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Has odours. | • Run cleansing cycles to sanitize periodically. |
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• | Clean the door seal (diaphragm). |
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| • Dry the washing machine interior after a cycle has finished. |
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No bubbles are seen | • | Overloading may screen bubbles. |
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(Bubbleshot models |
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• | Severely contaminated laundry may not generate bubbles. |
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only). |
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| • Make sure the Internet connection to your house is properly |
| |
| established. |
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• | Make sure the router turns on and operates normally. |
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| |||
• | Make sure you have installed the latest version of the Smart |
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|
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| Control App. |
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If a problem persists, contact a local Samsung service centre. | Troubleshooting | ||
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English 51
2018/3/7 15:12:26