Samsung WD80J5420AW/EE manual Troubleshooting

Troubleshooting

Troubleshooting

Problem		Action
	• Plug the power cord into a live electrical outlet.
	• Check the fuse or reset the circuit breaker.
	• Close the door and press or tap Start/Pause to start the
		washing machine.
		For your safety, the washing machine will not tumble or spin
		unless the door is closed.
	•	Before the washing machine starts to fill, it will	make a series
		of clicking noises to check the door lock and does a quick
Stops.		drain.
	• There may be a pause or soak period in the cycle. Wait briefly
		and the washing machine may start.
	• Make sure the mesh filter of the water supply hose at the
		water taps are not clogged. Periodically clean the mesh filter.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin. As
		soon as the washing machine regains sufficient	power, it will
		operate normally.
	• Fully open both taps.
	• Make sure the temperature selection is correct.
	• Make sure the hoses are connected to the correct taps. Flush
		water lines.
	• Make sure the water heater is set to supply a minimum
		120 °F (49 °C) hot water at the tap. Also, check the water
		heater capacity and recovery rate.
	• Disconnect the hoses and clean the mesh filter. The mesh filter
Fills with the wrong		may be clogged.
water temperature.	•	While the washing machine fills, the water temperature may
		change as the automatic temperature control feature checks
		incoming water temperature. This is normal.
	•	While the washing machine fills, you may notice just hot and/
		or just cold water going through the dispenser when cold or
		warm temperatures are selected.
		This is a normal function of the automatic temperature
		control feature as the washing machine determines the water
		temperature.

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WD80J5420AW_03588J-06_EN.indd 50

2018/3/7 15:12:26