Samsung WD90N642OOW/EE manual Information codes, DC1

Information codes

Action

Problem

Code

Action

•

Avoid overloading.

Water is not supplied.

•

Use high efficiency (HE) detergent to prevent oversudsing.

•

Make sure the water taps are open.

• Make sure the water hoses are not clogged.

•

Excessive suds collect in recesses and can cause foul odours.

•

Make sure the water taps are not frozen.

•

Run cleansing cycles to sanitize periodically.

•

Make sure the washing machine is operating with sufficient

•

Clean the door seal (diaphragm).

water pressure.

• Dry the washing machine interior after a cycle has finished.

4C

•

Make sure that the cold water tap and the hot water tap are

properly connected.

• Overloading may screen bubbles.

•

Clean the mesh filter as it may be clogged.

•

Severely contaminated laundry may not generate bubbles.

NOTE

•

When the washer displays the “4C” code, the washer do

The Add Door can be opened only when the indicator

draining for 3 minutes. During this time, the Power button is

appears. However, it does not open in the following cases:

inoperative.

-  When the boiling or drying process is running and the

•

Makinternalsuretemperaturethe cold waterbecomessupplyhighhose. is firmly connected to

the cold water tap.

4C2

-  If y u set he Child Lock for safety reasons.

If it is connected to the hot water tap, the laundry may be

-  When the drum wash or drum drying cycle is running that

deformed with some cycles.

does not involve additional laundry.

Water is not draining.

contact a local Samsung service centre.

•

Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is positioned correctly, depending on

the connection type.

5C

•

Clean the debris filter as it may be clogged.

• Make sure the drain hose is straightened all the way to the

drain system.

• If the information code remains, contact a customer service

centre.

Operating the washer with the door open.

DC

•

Make sure the door is properly closed.

• Make sure laundry is not caught in the door.

The Main Door lock/unlock is not working properly.

DC1

• Turn the machine off, and restart the cycle.

•

If the information code remains, contact a customer service

centre.