Samsung LT24E390EX/XE manual Support Menu, Self Diagnosis

Preference Features

Support Menu

Self Diagnosis

MENU → Support → Self Diagnosis

●● Picture Test

Use to check for picture problems. Picture Test displays a high definition picture that you can examine for flaws or faults.

Yes: Select Yes if the test picture does not appear or there is noise or distortion in the test picture. There may be a problem with the product. Contact Samsung’s Call Centre for assistance.

No: Select No if the test picture displays properly. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.

●● Sound Test

Use the built-in melody to check for sound problems.

Yes: Select Yes if you can hear sound from only one speaker or from neither speaker during the sound test. There may be a problem with the product. Contact Samsung’s Call Centre for assistance.

No: Select No if you can hear sound from the speakers. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.

●● Signal Information

(Digital channels only)

The reception quality of over-the-aerial HD channels is either perfect or the channels are unavailable. Signal Information displays HD channel signal strength so you can adjust your aerial to increase signal strength and receive HD channels.

●● Reset

Reset all setting to factory defaults.

To reset your product to default setting, follow these steps:

1.Go to the Reset menu. (Support → Self Diagnosis → Reset)

2.The PIN input screen appears. Enter the four digit security PIN using your remote.

3.When done, the PIN screen disappear automatically. The message "All the settings will return to factory defaults." appears.

4.Select Yes. All settings are reset. The product will turn off and on again automatically. The Setup screen appears. For more information about Setup, see the paper user manual.

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