Mode Not Supported, Brightness / Sharpness

Other Information

Issues

Solutions and Explanations

PC Connection

A Mode Not Supported	Set your PC’s output resolution so it matches a resolution supported by the product.
message appears.
“PC” is always shown on the	This is normal. “PC” is always shown in the source list, regardless of whether a PC is
source list, even if a PC is not	connected.
connected.
The video is OK but there is	If you are using an HDMI connection, check the audio output setting on your PC.
no audio.
Picture	First, perform the Picture Test and to see if your product is properly displaying the
	test image (go to MENU → Support → Self Diagnosis → Picture Test).
	If the test image is properly displayed, the poor picture may be caused by the source
	or signal.
The product image does not	Store displays are all tuned to digital, HD (high definition) channels.
look as good as it did in the	If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI
store.	or Component cables to deliver HD (high definition) picture quality.
	"" Many HD channels are up scaled from SD (Standard Definition) contents. Look
	for a channel that is broadcasting true HD content.
	—— Cable/Satellite subscribers: Try HD channels from the channel line up.
	—— Terrestrial/Cable Aerial connection: Try HD channels after performing an
	Auto Tuning.
	Adjust the Cable/Sat box video output resolution to 1080i or 720p.
The picture is distorted:	The compression of video contents may cause picture distortion especially in fast
macro block error, small	moving pictures such as sports and action movies.
block, dots, pixelisation	A weak or bad quality signal can cause picture distortion. This is not a product issue.
	Mobile phones used close to the product (within 1 m) may cause noise in the picture
	on analogue and digital channels.
Colour is wrong or missing.	If you’re using a Component connection, make sure the component cables are
	connected to the correct jacks. Incorrect or loose connections may cause colour
	problems or a blank screen.
The colour is poor or the	Adjust the Picture options in the product menu (go to Picture Mode / Colour /
picture is not bright enough.	Brightness / Sharpness)
	Adjust the Energy Saving option in the product menu (go to MENU → System → Eco
	Solution → Energy Saving)
	Try resetting the picture to view the default picture settings (go to MENU → Picture
	→ Reset Picture).

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LT24E390EX/XE specifications

The Samsung LT22E390EX/XE and LT24E390EX/XE are innovative displays designed to cater to a variety of user needs, combining advanced technology with practical functionalities. These models are part of Samsung's range of monitors that seamlessly blend work and play, embodying versatility in design and performance.

Both models feature Samsung's Super Slim design, allowing for a sleek and modern aesthetic that fits comfortably in any environment. With a thin profile, these monitors can be easily mounted on walls or placed on desks without taking up excess space. The LT22E390EX/XE has a 21.5-inch screen, while the LT24E390EX/XE offers a slightly larger 23.6-inch display. The size variations cater to different user preferences, ensuring that anyone can find a model that meets their spatial and functional requirements.

One of the standout features of these monitors is their Full HD resolution, providing crystal-clear images at 1920 x 1080 pixels. This high resolution, combined with Samsung's Wide Viewing Angle technology, ensures vivid colors and excellent image quality from various viewing positions. Users can enjoy immersive experiences whether they are watching movies, playing games, or working on intricate design projects.

Moreover, these monitors are equipped with the Screen Split feature, which enhances multitasking by allowing users to divide the screen into different sections. This functionality is particularly beneficial for professionals who need to manage multiple applications simultaneously, improving productivity and efficiency.

The LT22E390EX/XE and LT24E390EX/XE also boast a response time of 5 milliseconds, reducing motion blur and providing a smooth viewing experience during fast-paced action sequences. Additionally, the monitors include Samsung's Game Mode, which optimizes settings specifically for gaming, ensuring that users benefit from reduced lag time and enhanced performance for an enjoyable gaming experience.

In terms of connectivity, both models offer a range of options, including HDMI and VGA ports, making it easy to connect to a variety of devices such as laptops, gaming consoles, and set-top boxes. This versatility enhances the convenience of the monitors, allowing users to switch between different sources with ease.

In conclusion, the Samsung LT22E390EX/XE and LT24E390EX/XE monitors combine exceptional image quality, user-friendly features, and a sleek design, making them ideal choices for both work and leisure. With their advanced technologies and connectivity options, these monitors are well-suited to meet the demands of today's technology-driven environment, offering an impressive visual experience for all users.

Issues

A Mode Not Supported

for a channel that is broadcasting true HD content.

Brightness / Sharpness)

Solution → Energy Saving)

→ Reset Picture).

LT24E390EX/XE specifications