Samsung WF7522S8R/YLW manual Troubleshooting, Problems and Solutions, Understanding Error Messages

troubleshooting

PROBLEMS AND SOLUTIONS

PROBLEM	SOLUTION
The washing machine	• Make sure the door is firmly closed.
will not start	• Make sure the washing machine is plugged in.
	• Make sure the water source faucet is turned on.
	• Make sure to press the Start/Pause button.
No water or insufficient	• Make sure the water source faucet is turned on.
water supply	• Make sure the water source hose is not frozen.
	• Make sure the water intake hose is not bent.
	• Make sure the filter on the water intake hose is not clogged.
Detergent remains in the	• Make sure the washing machine is running with sufficient water
detergent drawer after	pressure.
the wash program is	• Put the detergents in the inner parts of the detergent drawer(away from
complete	the outside edges).
Washing machine	• Make sure the washing machine is set on a level surface. If the surface is
vibrates or is too noisy	not level, adjust the washing machine feet to level the appliance.
	• Make sure that the shipping bolts are removed.
	• Make sure the washing machine is not touching any other object.
	• Make sure the laundry load is balanced.
The washing machine	• Make sure the drain hose is not squashed or bent.
does not drain and/or	• Make sure the water hose mesh filter is not clogged.
spin
The Door does not open	• Disconnect the power plug from the power supply.
	• Remove the water from the washing machine.
	• Open the filter cover using a coin.
	• Locate the orange plastic tab and pull forward to
	open the door.

UNDERSTANDING ERROR MESSAGES

ERROR CODE	SOLUTION
door	•	Close the door.
4E	• Make sure the source water faucet is turned on.
	• Check the water pressure.
5E	• Clean the debris filter.
	• Make sure the drainage hose is installed correctly.
	• Laundry load is unbalanced; loosen any tangled laundry.
UE		If only one item of clothing needs washing, such as a bathrobe or jeans,
		the final spin result might be unsatisfactory and an “UE” error message
		will be shown in the display window.
cE/3E	•	Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See “Troubleshooting” on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

18_ Troubleshooting