Samsung DMS790BUB/XEE manual Product and use a protective

Problem		Possible Causes	What to do?
	• Chalky film (removable with		• Check that there is salt in the tank
		vinegar).	(light unlit = OK).
			• Check the water hardness at the
			tap and that the water softener is
White marks			set correctly. Adjust it to a higher
			level if necessary.
(identify what type)
			• Water too hard for using a “4-in-1”
			detergent without the addition of
			salt.
	• Traces of salt (items have a salty		• Check that the stopper on the salt
		taste).	container is closed correctly.
	• Glass cloudy because water too		• Check the water hardness at the
		soft (cannot be removed).	tap and that the water softener is
White marks			set correctly. Some detergents in
			pellet form are more aggressive to
(identify what type)
			glasses and decorations (change
			the product and use a protective
			product if necessary).
	•	Items poorly arranged.	• Turn the cavities in the items
			towards the jets.
	• Detergent dose too low; inefficient		• Increase the dose; try another
Coloured marks		detergent.	detergent.
(tea, wine, coffee)	•	Programme temperature too low.	• Select a more suitable programme
			with a higher temperature.
	• If you use a multifunction product.		• Use the “4-in-1” option
			(depending on the model).
	• Lack or insufficient amount of		• Check the indicator light and
		rinsing product.	fill the tank completely. Adjust
			the dispensing unit to a higher
			position if necessary.
Streaks or dried	• Rinsing product out-of-date or		• Use a recent product (a good
		inefficient.	product dilutes easily and foams
droplets on glasses
			in cold water).
	• If you use a multifunction product.		• Use the “4-in-1” option with
			a setting prioritizing drying
			(parametering from the menu
			– depending on the model).
	• If you use a multifunction product.		• Use the “4-in-1” option with
Dried-on marks on			a setting prioritizing brilliance
glasses, dullness			(parametering from the menu
			– depending on the model).

26_ troubleshooting