Desa CLD3018NA 24, CLD3924PTA, CLD3924NTA Technical Service, Service Hints, Replacement Parts

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CLEANING AND MAINTENANCE TECHNICAL SERVICE SERVICE HINTS REPLACEMENT PARTS

CLEANING AND

MAINTENANCE

Continued

4.Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.

5.Blow air into the primary air holes on the injector holder.

6.In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 32). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Ports/Slots

Burner Tube

Pilot Assembly

Pilot Air

Inlet Hole

Figure 32 - Pilot Inlet Air Hole

LOGS

If you remove logs for cleaning, refer to Installing Logs, page 13 through 15, to properly replace logs.

Replace log(s) if broken or chipped (dime-sized or larger).

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA International’s technical service web site at www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

heater will not produce specified heat

propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical Service Department at 1-866-672-6040.

When calling DESA International, have ready

your name

your address

model and serial numbers of your heater

how heater was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International at 1-866-672-6040 for referral information.

When calling DESA International, have ready

model number of your heater

the replacement part number

For..com

107068

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Contents OWNER’S Operation and Installation Manual CLD3924PTA, CLD3924NTAWhat to do if YOU Smell GAS Winchester Oak Model ShownTable of Contents Safety InformationProduct Identification Product Features Local CodesUnpacking AIR for Combustion and VentilationDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationConfined Space and Unconfined Space Installation Ventilation AIRVentilation Air From Inside Building Ventilation Air From OutdoorsMinimum Firebox Size Check GAS TypeMinimum Fireplace Clearance to Combustible Materials If Not Using Mantel Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance when Using a Hood Mantel ClearancesFloor Clearances Determining Minimum Mantel ClearanceInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyInstallation Items Needed Area of Various Standard Round FluesConnecting to GAS Supply Attaching Flexible Gas Hose to Heater Gas RegulatorPressure Testing Gas Supply Piping System Checking GAS ConnectionsPressure Testing Heater Gas Connections Equipment Shutoff ValveFit over the burner see . Make sure the front Operating Heater What to do if YOU Smell GASLighting Instructions Variable Control OperationManual Lighting Procedure To Turn OFF GAS to ApplianceShutting Off Heater Shutting Off Burners Only pilot stays litThermostat Control Operation Cleaning Maintenance Inspecting BurnersReplacement Parts Technical ServiceService Hints Troubleshooting Observed Problem Possible Cause RemedyMaintenance, Gas leak. See Warning statement at Optional Positioning of Thermostat Sensing Bulb For Masonry and Factory-built Metal FireplaceSpecifications Model CGS2718P CLD3018PA CGS3124P CLD3924PTAIllustrated Parts Breakdown Parts List Variable Manually-Controlled Winchester Oak ModelsCLD3018NA CLD3018PA KEY Part Number CLD3018NA CLD3018PA Description QTY CLD3924NTA CLD3924PTA KEY Part Number CLD3924NTA CLD3924PTA Description QTY Accessories Parts CentralOwners Registration Form Postage Required 107068 Warranty Information

CLD3018NA 24, CLD3924NTA, CLD3924PTA specifications

The Desa CLD3018NA, CLD3924PTA, and CLD3924NTA are advanced heating solutions designed to provide efficient warmth for residential and commercial spaces. These models stand out for their innovative features, reliable performance, and cutting-edge technologies.

The CLD3018NA is renowned for its compact design and powerful heating capabilities. With a heat output of up to 30,000 BTUs, it efficiently warms areas up to 1,200 square feet. Its dual-fuel capability allows it to operate on either natural gas or propane, making it versatile for different settings. The adjustable thermostat provides precise temperature control, ensuring optimal comfort. Additionally, the CLD3018NA features an easy-to-use ignition system for quick startups and a blower fan to enhance heat circulation.

Moving on to the CLD3924PTA, this model offers a larger heating capacity, capable of delivering up to 35,000 BTUs. It is ideal for medium to large spaces, effectively heating areas of up to 1,500 square feet. One notable characteristic of the CLD3924PTA is its aesthetic appeal, with a sleek design that can complement various interior styles. The unit comes equipped with an automatic shut-off feature for safety, ensuring that users can enjoy peace of mind while using it. Furthermore, the adjustable heat output allows for customized comfort in changing weather conditions.

The CLD3924NTA variant takes efficiency to the next level. With similar heating capabilities as the CLD3924PTA, it boasts enhanced energy efficiency ratings. It incorporates advanced insulation technology to minimize heat loss, making it an eco-friendly choice for conscientious consumers. The built-in air filter helps maintain indoor air quality by reducing dust and allergens, which is particularly beneficial for households with allergy sufferers. Additionally, the CLD3924NTA is designed for quiet operation, ensuring that users can enjoy warmth without the distraction of noisy machinery.

All three models benefit from Desa's commitment to quality and reliability. Built using durable materials and subjected to rigorous testing, they are engineered for longevity and consistent performance. Easy installation and maintenance further enhance their appeal, making these heaters a practical choice for any homeowner or business owner in need of a dependable heating solution. In summary, the Desa CLD3018NA, CLD3924PTA, and CLD3924NTA represent the pinnacle of heating technology, combining efficiency, safety, and aesthetic value to enhance any environment.