Desa VTD-24N-JHB, VTD-18N-JHB, VTD-30N-JHB Troubleshooting, Observed Problem Possible Cause Remedy

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Troubleshooting

WARNING: Turn off log set and let cool before servicing. Only a qualified service person should service and repair log set.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Log set is smoking/sooting ex-

1.

Poor fuel quality

1.

Contact local gas supplier

cessively (Note: It is natural and

2.

Fireplace venting system not

2.

Adjust damper wide open and/

unavoidable for vented gas log

 

drafting properly

 

or have fireplace and venting

sets to produce moderate levels

 

 

 

professionally cleaned and

of carbon (soot) where flames

3.

Improper fuel/air mix

3.

checked

contact logs.

Remove any foreign items from

 

 

 

 

flame pattern and/or check for

 

4.

Excessive gas supply or pres-

4.

proper orifice sizing

 

Preheat flue in very cold

 

 

sure

 

weather.

Burner is excessively noisy

1.

Passage of air or gas across

1.

Relieve any tight bends or

(Note: The movement and com-

 

irregular surfaces

 

kinks in gas supply line

bustion of gas will create low,

 

 

 

 

unavoidable levels of noise.)

 

 

 

 

Burner flame is too low or too

1.

Incorrect gas supply or pres-

1.

Check for proper gas supply

high

2.

sure

2.

pressure

 

Blocked burner orifice or

Free burner orifice and mani-

 

 

burner manifold

 

fold ports of any burrs, paint

 

3.

Improper burner orifice size

3.

or other blockage

 

Verify proper burner orifice

 

 

 

 

sizing (see Figure 2, page 6)

114370-01D

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Contents Models VTD-18N-JHB Vtd-24n-jhb Vtd-30n-jhb ApprovedTable of Contents Safety Information Unpacking Local CodesCheck GAS Type InstallationFlue Opening Specifications Product IdentificationInstalling Damper Clamp Venting Specifications for InstallationInstallation Items Needed Connecting to GAS SupplyTest Pressures Equal To or Less Than Psig 3.5 kPa Hearth Kit assembly and installationChecking GAS Connections Repositioning Gas Inlet to Left Side Unit Testing burner for leaksLighting Instructions Cleaning MaintenanceFor Your Safety Read Before Lighting Operating ApplianceObserved Problem Possible Cause Remedy TroubleshootingStatement at top Gas leak. See WarningAccessories Service HintsTechnical Service Replacement PartsModels VTD-18N-JHB, VTD-24N-JHB and VTD-30N-JHB Illustrated Parts BreakdownParts List Limited Warranty Vented GAS Logs Warranty InformationKeep this Warranty

VTD-18N-JHB, VTD-30N-JHB, VTD-24N-JHB specifications

Desa VTD-30N-JHB, VTD-18N-JHB, and VTD-24N-JHB are innovative heating solutions developed for effective space heating in residential and commercial environments. Each model is designed with specific features to cater to a variety of heating needs, ensuring optimal performance and energy efficiency.

The VTD-30N-JHB model stands out for its exceptional heating capacity, making it suitable for larger spaces. With a power output of 30,000 BTU, it is ideal for areas that require substantial warmth during colder months. This model incorporates advanced heating technology, which ensures faster warm-up times and greater airflow distribution. The user-friendly control panel allows for easy temperature adjustments, providing comfort at the touch of a button. Efficiencies in operation contribute to lower energy costs, making it a cost-effective solution for spacious applications.

In contrast, the VTD-18N-JHB offers a balanced performance for medium-sized environments. Its output of 18,000 BTU is sufficient for homes or offices where moderate heating is needed. This unit is equipped with a quiet operation feature, making it perfect for settings where noise reduction is crucial, such as bedrooms or quiet workplaces. Moreover, the VTD-18N-JHB comes with a programmable timer, allowing users to set specific heating schedules according to their daily routines, further enhancing energy savings.

The VTD-24N-JHB serves as a versatile option, bridging the gap between the other two models. With a power output of 24,000 BTU, it is an excellent choice for multi-purpose spaces that require adjustable heating solutions. Its built-in safety measures, such as an automatic shut-off feature and overheat protection, ensure safe operation under various conditions. The model is also designed to function effectively in diverse temperature settings, making it a reliable choice for fluctuating climates.

All three models boast high-quality construction, ensuring durability and longevity. They utilize advanced insulation technologies that minimize heat loss, contributing to their overall efficiency. Additionally, these units are designed with eco-friendly features that comply with modern environmental standards, making them a responsible choice for eco-conscious consumers.

In summary, the Desa VTD series, consisting of the VTD-30N-JHB, VTD-18N-JHB, and VTD-24N-JHB, offers a range of heating solutions tailored to different space requirements. With their combination of innovative technology, user-friendly controls, and eco-friendly design, these heaters provide efficient and effective alternatives for comfortable indoor climates.
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