Desa VTD-30N-JHB, VTD-18N-JHB Service Hints, Technical Service, Replacement Parts, Accessories

Page 13

Service Hints

When Gas Pressure is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specified heat

You may feel your gas pressure is too low. If so, contact your local natural gas supplier.

Technical Service

You may have further questions about installation, operation or troubleshooting. If so, contact DESA’s Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA’s technical services web site at www.desatech.com.

Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA’s Technical Service Department at 1-866-672-6040. When calling DESA, have ready

•your name and address

•model and serial numbers of your log set

•how log set was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA at 1-866-672-6040 for referral information. When calling DESA, have ready

•model number of your log set

•the replacement part number

Accessories

Purchase these appliances from your local dealer. If they can not supply these accessories, call DESA at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

Equipment shutoff valve GA5010

Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" pipe.

Lava Rock - GA6060

(Not Shown)

Order when additional rock is desired (1.8 lb. bag).

114370-01D

www.desatech.com

13

Page 12 Page 14
Image 13
Page 12 Page 14
Contents Models VTD-18N-JHB Vtd-24n-jhb Vtd-30n-jhb ApprovedTable of Contents Safety Information Unpacking Local CodesFlue Opening Specifications InstallationProduct Identification Check GAS TypeInstalling Damper Clamp Venting Specifications for InstallationInstallation Items Needed Connecting to GAS SupplyChecking GAS Connections Hearth Kit assembly and installationTest Pressures Equal To or Less Than Psig 3.5 kPa Repositioning Gas Inlet to Left Side Unit Testing burner for leaksFor Your Safety Read Before Lighting Cleaning MaintenanceOperating Appliance Lighting InstructionsObserved Problem Possible Cause Remedy TroubleshootingStatement at top Gas leak. See WarningTechnical Service Service HintsReplacement Parts AccessoriesModels VTD-18N-JHB, VTD-24N-JHB and VTD-30N-JHB Illustrated Parts BreakdownParts List Keep this Warranty Warranty InformationLimited Warranty Vented GAS Logs

VTD-18N-JHB, VTD-30N-JHB, VTD-24N-JHB specifications

Desa VTD-30N-JHB, VTD-18N-JHB, and VTD-24N-JHB are innovative heating solutions developed for effective space heating in residential and commercial environments. Each model is designed with specific features to cater to a variety of heating needs, ensuring optimal performance and energy efficiency.

The VTD-30N-JHB model stands out for its exceptional heating capacity, making it suitable for larger spaces. With a power output of 30,000 BTU, it is ideal for areas that require substantial warmth during colder months. This model incorporates advanced heating technology, which ensures faster warm-up times and greater airflow distribution. The user-friendly control panel allows for easy temperature adjustments, providing comfort at the touch of a button. Efficiencies in operation contribute to lower energy costs, making it a cost-effective solution for spacious applications.

In contrast, the VTD-18N-JHB offers a balanced performance for medium-sized environments. Its output of 18,000 BTU is sufficient for homes or offices where moderate heating is needed. This unit is equipped with a quiet operation feature, making it perfect for settings where noise reduction is crucial, such as bedrooms or quiet workplaces. Moreover, the VTD-18N-JHB comes with a programmable timer, allowing users to set specific heating schedules according to their daily routines, further enhancing energy savings.

The VTD-24N-JHB serves as a versatile option, bridging the gap between the other two models. With a power output of 24,000 BTU, it is an excellent choice for multi-purpose spaces that require adjustable heating solutions. Its built-in safety measures, such as an automatic shut-off feature and overheat protection, ensure safe operation under various conditions. The model is also designed to function effectively in diverse temperature settings, making it a reliable choice for fluctuating climates.

All three models boast high-quality construction, ensuring durability and longevity. They utilize advanced insulation technologies that minimize heat loss, contributing to their overall efficiency. Additionally, these units are designed with eco-friendly features that comply with modern environmental standards, making them a responsible choice for eco-conscious consumers.

In summary, the Desa VTD series, consisting of the VTD-30N-JHB, VTD-18N-JHB, and VTD-24N-JHB, offers a range of heating solutions tailored to different space requirements. With their combination of innovative technology, user-friendly controls, and eco-friendly design, these heaters provide efficient and effective alternatives for comfortable indoor climates.
Top Page Image Contents