Desa VRL30NR, RL24NR, CTB3924NT, CSG3924NR, CTB3924NR, VRL24PR Gas leak. See Warning statement

Page 26

26

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

Heater produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

 

 

spray, glues, cleaners, chemicals, new

 

 

carpet, etc. (See IMPORTANT state-

 

 

ment above)

 

2.

Low fuel supply (propane/LP only)

 

3.

Gas leak. See Warning statement

 

 

at top of page

1.Open window to ventilate room. Stop us- ing odor causing products while heater is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Check- ing Gas Connections, page 14)

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 23)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

at top of page

 

ing Gas Connections, page 14)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

 

 

and burner

 

2.

Gas leak. See Warning statement

 

 

at top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 14)

Log set cycles to pilot, but room tempera- ture drops to a lower than ideal level before log set comes back on (Thermostat-Con- trolled Models Only)

1.Thermostat sensing bulb needs to be repositioned

1.Reposition thermostat sensing bulb (see Instructions for Optional Positioning of Thermostat Sensing Bulb, page 27)

For..com

110021-01C

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Page 25 Page 27
Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASTable of Contents Safety InformationSafety Information Local Codes Optional Remote Control AccessoriesProduct Identification UnpackingProduct Features AIR for Combustion and VentilationDetermining FRESH-AIR Flow for Heater Location Determining if You Have a Confined or Unconfined SpaceVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation and Clearances for VENT-FREE Operation Minimum Noncombustible Material Clearances See Between 8Floor Clearances Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Determining Minimum Mantel ClearanceInstallation Items Needed Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Remote-Ready Models OnlyConnecting to GAS Supply Attaching Extension Plates to Base Assembly 30 Model OnlyExternal Regulator With Vent Pointing Down Checking GAS Connections Pressure Testing gas Supply Piping systemPressure Testing Heater Gas Connections Installing Logs Installing Log #1 Ember Bed Model CSG3924NR ShownInstalling Log #2 Right and Log #3 Left Model VRL30NR Shown Adding Lava Rock Attaching Grate to Base AssemblyOperating Heater Lighting InstructionsShutting Off Burners Only pilot stays lit To Turn OFF GAS to ApplianceShutting Off Heater Thermostat Control Operation Manual Lighting ProcedureREMOTE-READY Models For Your Safety Read Before Lighting Control Knob Rear Burner Ghrc Series Operation Optional Remote OperationThermostat Control Operation Ghrcta Series OperationBurner Flame Patterns Inspecting BurnersPilot Flame Pattern Logs Cleaning MaintenanceCleaning Burner Injector Holders and Pilot AIR Inlet Holes Troubleshooting Observed Problem Possible Cause RemedyRefer to Air for Combustion and Venti Gas leak. See Warning statement Optional Positioning of Thermostat Sensing Bulb Important Do not crimp capillaryService Hints SpecificationsWiring Diagram Technical ServiceIllustrated Parts Breakdown For more Visit www ComTHERMOSTAT-CONTROLLED VRL24NT, VRL24PT VRL30NT, VRL30PT Parts List THERMOSTAT-CONTROLLEDREMOTE-READY VRL24NR, VRL24PR VRL30NR, VRL30PR CSG3924NR, CSG3924PR CTB3924NR, CTB3924PRREMOTE-READY Replacement Parts AccessoriesOwners Registration Form Postage Required 110021-01C Not a UPC

CSG3924NR, CTB3924NR, VRL24PR, VRL30NR, RL24NR specifications

Desa VRL30NR, CSG3924PR, RL24NR, CSG3924PT, and CTB3924NT are advanced heating units developed by Desa, a brand recognized for its innovation in heating technologies. These models cater to a variety of consumer needs, offering efficient, reliable, and cost-effective heating solutions for residential and commercial applications.

The Desa VRL30NR is a powerful model known for its exceptional performance and efficiency. It features an intuitive digital thermostat for precise temperature control, ensuring optimal comfort. The unit is designed with an advanced airflow system that maximizes heat distribution throughout the space, making it ideal for larger rooms or open-concept spaces. The VRL30NR is also equipped with safety features such as an automatic shut-off mechanism that activates in case of overheating or tip-over, providing added peace of mind.

In contrast, the CSG3924PR and CSG3924PT models offer versatility with a sleek design and robust functionality. Both models come with an adjustable flame height feature, allowing users to customize their heating experience based on preference and room size. These units are designed for easy installation and operation, often incorporating wall-mounted options to save floor space. The incorporation of energy-efficient technologies ensures that they consume less power while still delivering powerful heating output, making them an environmentally friendly choice.

The RL24NR model stands out with its compact design, making it suitable for smaller spaces. This model prioritizes aesthetics without compromising on performance. It is equipped with a quiet operation mode, making it perfect for bedrooms or offices where noise levels need to be minimal. The RL24NR also boasts a quick heat-up time, providing instant warmth when needed.

Lastly, the CTB3924NT model offers the best in technology and features. It includes a built-in air purification system that not only heats but also improves indoor air quality. This model is equipped with Wi-Fi connectivity, allowing users to control their heating remotely via a smartphone app. Its smart technology integrates with home automation systems, enhancing convenience and user experience.

Overall, each of these Desa models provides reliable heating solutions tailored to diverse needs and spaces. Their combined focus on efficiency, safety, and user-friendly features makes them standout options in the competitive heating market.
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