Quadra-Fire QV26E-B owner manual Limited Warranty, How to Obtain Service

Page 25

D. Limited Warranty

WARRANTY

Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge.* The Company will not be responsible for any expense incurred for installation, removal from service, or transportation costs. Any such defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair or replace within the terms of this warranty.

The Company’s only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof.

The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use of or inability to use the product.

The warranty will not apply if, in the sole judgement of the Company, damage or failure has resulted from accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect power source.

The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with said product.

*Light bulbs are not covered in the warranty.

How to Obtain Service.

To obtain service under this warranty you must:

1.Send written notice of the claimed condition to Quadra-Fire Technical Service Department, Hearth & Home Technologies Inc., 1445 North Highway, Colville, WA 99114-2124.

2.Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.

3.Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Heater prior to any repair or replacement work and before the Heater or any component of the Heater has been removed from the place of original installation.

4.Obtain HHT’s consent to any warranty work before the work is done.

ADDITIONAL INFORMATION. If you would like information on current Quadra-Fire products or want to locate a dealer in your area, call 1-800-926-4356.

©2003 Quadra-Fire® is a Registered Trademark of Hearth & Home Technologies Inc.

Quadra-FireQV26E-B4038-897 Rev C • 11/05

25

Image 25
Contents QV26E-B Listing Label Information/Location Homeowner Reference InformationTable of Contents Not intended for use as a primary heat source Important InstructionsFire Risk Tools and Supplies Needed Getting StartedSelecting Heater Location Framing and ClearancesClearances Electrocution RiskHeater Locations Model #Framing the Heater Frame the HeaterAs a Fireplace InstallationShock Risk Shock Risk Fire RiskAs an Insert Pre-installation PreparationWiring Orange 3 PIN Install the Front Face AccessoriesInstall other Optional Accessories Finishing Finishing ChecklistFinishing Material MantelOperating Instructions Main Power SwitchThermostat Troubleshooting Guide TroubleshootingAccess the Firebox Maintenance and ServiceClean the Firebox Compartment Clean the Back Acrylic PanelWhen cleaning glass door Maintenance Task ListReference Materials Heater DimensionsPBT = Polished Brass Trim Optional ComponentsSST = Stainless Steel Trim Model Description Width Height FrontsQV26E-B Service Parts23/26 Log Assembly Hearth AssemblyThermostat Control Assembly # Description of PartThis page intentionally left blank How to Obtain Service Limited WarrantyHearth & Home Technologies Inc North Highway Colville, WA Contact Information