Samsung RSC4KPSH1/SML, RSC6KPWP1/SML, RSC6KPSH1/SML, RSC6DPSH1/SML manual Troubleshooting

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TROUBLESHOOTING

The refrigerator does not work at all or it does not chill sufficiently

Check that the power plug is properly connected.

Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower tem- perature.

Is the refrigerator in direct sunlight or located near a heat source?

Is the back of the refrigerator too close to the wall?

Ice is not dispensed

Did you stop the ice making function?

Is there any ice in the ice storage unit?

Is the water line connected and the shut-off valve open?

Is the freezer temperature too warm? (Set the temperature lower)

Did you wait for 12 hours after installation of the water supply line before making ice?

The food in the refrigerator is frozen

Is the temperature control on the display panel set to the correct temperature? Try setting it to a warmer temperature.

Is the temperature in the room too low?

Did you store food with a high water content in the coldest part of the refrigerator?

You hear unusual noise or sounds

Check that the floor is leveled and stable.

Is the back of the refrigerator too close to the wall?

Was anything dropped behind or under the refrigera- tor?

A “ticking” sound may be heard from inside the refrig- erator, this is normal. This occurs because various accessories are contracted or expanded.

The front corners and sides of the cabinet are hot; condensation occurs.

Anti-condensators are installed in the front corners of the refrigerator to prevent condensation.

Condensation can occur when you leave the door open for a long time.

You can hear water bubbling in the refrigerator

The bubbling comes from the refrigerant circulating in the refrigerator and is normal.

There is a bad smell in the refrigerator

Wrap strong smelling food so that it is airtight. Throw away any rotten food.

Frost forms on the walls of the freezer

Is the air vent blocked?

Allow sufficient space between the foods stored for efficient air circulation.

Is the door closed properly?

No water is supplied

Is the water line connected and the shut-off valve open?

Is the water supply line crushed?

Is the water tank frozen because the refrigerator tem- perature is too low? Select a warmer setting on the display panel.

INSTALLATION INSTRUCTIONS

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Contents Side by Side Refrigerator Safety Warning Signs CE Notice Additional Tips for Proper Usage Major Features Setting UP the RefrigeratorService center Freeze Button Control PanelControl PANELHomebar Option Digital Panel Power FreezeCooling Off Temperature ControlPush the ice dispenser lever with a cup Cold WaterFreezer Shelves and BinsRefrigerator Xtra SpaceTM On Some Models Food Storage GuideIce chute Door BinEgg Container DrawerWine Shelf On Some Models Tempered Spill Proof Glass ShelfThaw Button Quick Cool ButtonCool Select ButtonSoft Freeze ChillRemoving the Freezer Accessories Cleaning the Accessories Doors Water FilterChecking the Dimensions of your Entrance Door Installation of the RefrigeratorSelecting the Location for the Refrigerator Removing the Front Leg Cover Removing the Refrigerator DoorsSeparating the Water Supply Line from the Refrigerator Removing the Freezer Door Removing the Refrigerator Door Reattaching the Freezer Door Reattaching the Refrigerator DoorsReattaching the Refrigerator Door Reattaching the Refrigerator DoorsReattaching the Front Leg Cover Reattaching the Water Supply LineDoors will be uneven if the refrigerator is not level Leveling the RefrigeratorMaking small adjustments between doors Adjusting the Clearance Between the DoorsChecking the Parts Checking the Water Dispenser LineCheck the water supply line Installing of the Water Dispenser LineConnecting to water supply line Connect the water line to the refrigeratorInstall the water filter Installation of the Water Dispenser LineSecure the water line Check the amount of water supplied to the ice tray Installation of the Water Dispenser LineTroubleshooting Ambient Room Temperature Limits
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