run the fan in the CLEAN OUT position with the door open for approximately one minute or until ash is no longer being picked up by the fan. Remem ber, you must always check the clean out cap on the tee after utilizing the CLEAN OUT feature.
4.Keeping the Glass Clean: If soot deposits accum ulate on the glass, clean with window glass cleaner and a paper towel when the glass is cold.
5.Polishing the Gold and Nickel: All chrom e and gold plating used on the EASYFIRE heater can be cleaned with a soft cloth and non-abrasive cleaner.
6.Cleaning & Polishing Gold and Nickel Plated Parts: Gold and N ick el is a soft m etal and therefore a fragile surface. Prior to the first burn it is important to use
W index or com para ble product and a soft clean cloth to wipe any m arks off all gold surfaces or the heat will cause the m arks to rem ain in the surface perm anently. Always clean the gold surface when the heater is COOL.
7.Doo r glass replacement: Should the door glass become broken it may be replaced by scraping the sealer from around the outer edge of the glass. Carefully pry glass from door frame then clean all sealer from fram e. Obtain a replacement glass from your local dealer and
attach glass to door using High Temperature Silicon Sealer (min. 400 / F). Apply sealer to all four corners of
the glass and set glass into frame. Apply sealer to mating edge of glass and fram e. Allow two hours dry tim e before installing door onto heater. Note: Replace with Corning
Pyro-Ceramic Glass only. Refer to parts list for specifications.
Troubleshooting Guide
The following scenarios are provided in order to help you locate a difficulty if the heater performs in a manner which would seem to indicate a malfunction:
l.Problem: I loaded the heater for start-up, pressed the button and pellets started but the fire didn't keep going.
Solution: Rem ember that the timer on start up runs about 10 minutes and if the heater has not heated up enough to deactivate the timer you will have to start over by pressing the button to off and then back to MEDIUM or HIGH.
EASYFIRE will automatically switch to 12 volt provided you have the 12 volt battery option installed.
2.Problem: The heater was lit and burning properly, then suddenly it stopped feeding pellets.
Solution: a) The thermostat setting is to low and the has called for the stove to shut down . b) Ch eck pellet supply in hopper. If empty, fill and follow start-up procedure as outlined in the beginning of this m anual. c) Occasionally, a foreign object, debris or an excessive amount of saw- dust can enter the feed mechanism and jam the feed chute. If this happens, you must empty the hopper and check the feed chute to see what is causing the jam. Rem ove any foreign material or object and re-start the heater. CAUTION: Keep fingers and hands clear of feed mechanism when heater is on.
3.Problem: The fire was burning well and then it began to overfeed pellets and started backing up into the pellet feed chute, smothering the fire.
Solution: W hen the pellets are overfeeding, it usually
m eans that the air flow has been red uced. Ch eck the F ire Pot air intake holes to be sure they are clear. Check to see if Fire Pot was pro perly seated in pot tray. Check to see if the manifold may have filled with Fly-ash. If you use a low grade pellet, and clink ers (fused ash and dirt) form in the botto m of the Fire Pot, it will choke the air intake (you might consider ch anging the brand of pellets to one that burns cleaner). You must let the fire go out before rem oving and clean ing the Fire Pot.
Never vacuum out the heater w hen the heater is in operation! The hot ashes can lodge in your vacuum cleaner and cause a fire!
You must clean the manifold regularly in order to insure a good air to fuel ratio, thus allowing the heater to "breathe" properly. You must also check the vent pipe and tee to see that they are not clogged and full of ash.
4.Problem: Heater was burning well and then soot began form ing on the glass door.
Solution: Black soot forming on the glass door means that the combustion is not right and the heater needs a good clean out. Some brands of pellets burn much richer than others and you might have to change brands of pellets and/or have the air/fuel settings re-adjusted by your dealer. It is normal to have the glass cloud up after several hours of burning but it should wipe off with a good window cleaner. If the glass turns black quick ly, then the heater needs a good clea n out.
5.Problem: W e had a power failure and the heater emitted smok e for about five minutes.
Solution: If the heater emits smoke during a power failure, and you have frequent power failures then we suggest you purchase the battery back-up system. If the vent pipe is installed according to these instructions the smok e will syphon out of the pipe in most instances.
6.Problem: After several weeks of outstanding perfor- mance, the heater suddenly stopped and the red light under the control button came on. This light is the Hi Tem p/Flue Indicator Light.
Solution: The Hi-Temp/Flue Indicator light indicates that Fly-ash has built up in the exhaust system and/or there is a restriction in the exhaust/flue system. Check the pipe system for excessive ash and clogging, particularly the vent cap. Remove the clean out cap on the tee and make sure that ash has not blocked the exhaust air flow. This automatic shut down in case of flue clogging is a safety feature and if the shut down occurs it means you have a problem and should consult a service technician and/or clean your pipe and heater thoroughly. If you feel the Fly-ash build up is excessive, we suggest that you try another brand. In moist climates the pellets and Fly-ash can actually absorb m oisture from the air and crea te creosote and a severe clogging problem . Keep this in mind when you store and handle your pellets. The heater warranty does not cover the quality of the fuels used or the way they may be handled either before or after you've purchased them.
7.Problem: I turned off the switch and the heater kept running.
Solution: This is normal. The exhaust blower will keep running until it cools down and then it will autom atically turn off. This can vary by the temperature the exhaust has reached and the temp erature of the cooling air.
