Manuals / Toshiba / Computer Equipment / Laptop

Toshiba C50-B, R50-B user manual Troubleshooting

Models: R50-B C50-B

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Page 3

	External Display	4-26
	Security lock	4-29
	Optional TOSHIBA Accessories	4-29
	Sound System and Video mode	4-30
Chapter 5	Utilities and Advanced Usage
	Utilities and Applications	5-1
	Special features	5-5
	TOSHIBA Password utility	5-6
	TOSHIBA HWSetup	5-9
	TOSHIBA PC Health Monitor	5-10
	Using the Hard Disk Drive (HDD) Protection	5-11
	TOSHIBA HDD Protection Properties	5-12
	TOSHIBA Setup Utility	5-13
	System Recovery	5-13
Chapter 6	Troubleshooting
	Problem solving process	6-1
	Hardware and system checklist	6-4
	TOSHIBA support	6-14
Chapter 7	Appendix
	Specifications	7-1
	AC Power Cord and Connectors	7-2
	Information for Wireless Devices	7-4
	Legal Footnotes	7-14
	Glossary	7-17

Index

User's Manual

iii

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Toshiba C50-B, R50-B user manual Troubleshooting

Contents

Tecra C50-B Table of Contents Troubleshooting Trademarks Copyright, Disclaimer and TrademarksCopyright DisclaimerRegulatory Information FCC informationFCC notice Declaration of Conformity Information CE compliance EU Declaration of ConformityFCC conditions ContactWorking environment Disposal of products Vcci Class B Information Japan OnlyCanadian regulatory information Canada only Following information is only valid for EU-member StatesDisposal of batteries and/or accumulators Following information is only for TurkeyReach Compliance Statement Following information is only for IndiaAeee Yönetmeliğine Uygundur Video Standard Notice OpenSSL Toolkit License IssuesPage FreeType License Issues Page Page Page Disposing of the computer and the computers batteries Energy Star ProgramOptical disc drive safety instructions PrecautionsLocation of the Required Label General Precautions Provide adequate ventilationCreating a computer-friendly environment Cleaning the computer Stress injury Heat injuryPressure or impact damage Safety Icons Moving the computerMobile phones Page Documentation Equipment checklistConventions HardwareHDD or Hard disk Using your computer for the first timeRight-click Double-clickConnecting the AC adaptor Opening the display Connecting the power cord to the AC adaptor 2-pin plugOpening the display panel Shut Down Mode Turning off the powerTurning on the power Initial setupRestarting the computer Sleep ModeExecuting Sleep Mode Benefits of Sleep ModeHibernation Mode Sleep Mode limitationsBenefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation ModeData save in Hibernation Mode Front with the display closed Grand TourLAN jack DC IN/Battery DC IN/Battery indicator shows IndicatorPower indicator Left sideRight side Headphone Mm mini headphone/microphone jack Microphone jackStereo headphone Cooling vents Hdmi out portExternal RGB monitor PortUnderside Battery packBattery lock BackFront with the display open Battery release latchWireless AntennasMicrophone Display screen Power buttonWeb Camera LED Web CameraInternal Hardware Components Solid State Drive On the model Hard Disk Drive orClick Off under Display Power Saving Technology Power Condition DescriptionsIntel Display Power Saving Technology Power conditionsDC IN/Battery indicator Power indicator Using the Touch Pad KeyboardTap Function Key Keyboard indicatorSpecial function mode Standard F1-F12 modeFlash Cards Special Standard F1 Function Function mode F12 modeSticky key Using the AccuPointAccuPoint precautions Windows special keysDVD Super Multi drive Optical disc drivesReplacing the cap FormatsPressing the eject button and pulling the disc tray open Using Optical Disc DrivesInserting a disc Removing discsDVDs How to remove disc when the disc tray will not openWritable discs CDsWriting discs Important messageDisclaimer DVD-RAM DVD Super Multi drive only DVD Specifications for Recordable Disc for General VersionBefore writing or rewriting CD-RW Multi-Speed, High-Speed and Ultra-SpeedToshiba Disc Creator When writing or rewritingData Verification Toshiba Video Player How to learn more about Toshiba Disc CreatorStarting Toshiba Video Player Display Devices & AudioOpen Toshiba Video Player Manual BatteryBattery types Operating Toshiba Video PlayerCharging the batteries Care and use of the battery packCharging Time ProceduresBattery type Power off Power on Battery charging noticeMaximizing battery operating time Monitoring battery capacityBatteries exhausted time Extending battery lifeReplacing the battery pack Battery type Sleep Mode Shut Down ModeInstalling the battery pack Removing the battery packLAN cable types Connecting the LAN cableMemory media Connecting the LAN cablePoints to note about the memory media card Memory media formatFormatting a memory media card About the write-protect feature Media careInserting memory media Inserting memory media Removing memory mediaConnecting an external display External DisplayExternal RGB monitor port Hdmi out port Settings for display video on HdmiChanging the external playback settings Intel Wireless DisplayOptional Toshiba Accessories Connecting the security lockSecurity lock Audio Enhancements Sound System and Video modeVolume Mixer Microphone LevelInformation Power ManagementDTS Sound Realtek HD Audio ManagerVideo mode Speaker ConfigurationDefault Format Utilities and Applications Entertainment Toshiba Video Player AccessibilityProtection Programs Toshiba MediaUsing it continuously Mode slightly lowers performance of someDevices to reduce electric power consumption You can realize measurable power savings byToshiba Support & Recovery PC Toshiba ServiceToshiba Support & Recovery Service StationSpecial features Toshiba Password utility Hibernation ModeHeat dispersal *1 Owner String text box User PasswordSupervisor Password Starting the computer using a passwordPassword= Toshiba HWSetup CancelApply Starting the Toshiba PC Health Monitor Toshiba PC Health MonitorUsing the Hard Disk Drive HDD Protection Normal Toshiba HDD Protection is enabledTaskbar icon 3D Viewer Toshiba HDD Protection PropertiesHDD Protection Detection LevelDetection Level Amplification Toshiba Setup UtilitySystem Recovery DetailsCreating Recovery Media System Recovery OptionsPage Page Preliminary checklist Problem solving processAnalyzing the problem Your program stops responding Your computer does not respond to the keyboard commandsIf something goes wrong HardwareProblem Procedure Hardware and system checklistPower Overheating power downBattery AC powerPower plan in the Power Options Real Time Clock ProblemProcedureKeyboard Internal display panelOptical Disc Drive HDDMemory Media Card Pointing deviceTouch Pad USB mouse Sound system USB deviceExternal monitor Refer to Sound System and Video mode for furtherLAN Before you call Wireless LANBluetooth Toshiba supportToshiba technical support Environmental Requirements SpecificationsPhysical Dimensions Power RequirementsAC Power Cord and Connectors Pin Signal Name DescriptionExternal RGB monitor port pin assignment Certification agencies Canada China Information for Wireless DevicesWireless Technology Interoperability Australia EuropeWireless LAN Technology Wireless Devices and your healthRadio Frequency Card SpecificationsRadio Characteristics SecurityWorldwide operation Bluetooth wireless technologyBluetooth Stack for Windows by Toshiba Radio Frequency Interference RequirementsEurope Radio Regulatory InformationLuxembourg RussianFederation Canada Industry Canada IC Article USA-Federal Communications Commission FCCUsing this equipment in Japan Device Authorization Radio approvals for wireless devices Legal FootnotesNon-applicable Icons Bit Computing Memory Main SystemHDD/SSD Capacity Battery LifeBps GlossaryGraphics Processing Unit GPU Copy ProtectionGBps HD+MBps Www Index Index-2 Index-3

Utilities and Advanced Usage

Troubleshooting

Appendix