Napco Security Technologies GEM-DXK3 manual System Trouble Error Codes

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SYSTEM TROUBLE ERROR CODES

Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a problem should occur, the SYS TBL (system trouble) light will display in the keypad window along with one or more of the following error codes. If the problem is related to a specific zone or device, the corresponding number will also be indicated. Below is a list of the most common troubles along with the necessary corrective action, if any. If a message appears that is not listed below, call your security professional for service. When a system trouble occurs, the keypad can be silenced and the display can be cleared by pressing C. The system can then be armed and disarmed as usual.

Note: If you cannot clear a system trouble yourself, call installing company for service as soon as possible.

Trouble

System Trouble

 

Action

Indication

Condition

 

 

E-01

AC Power Failure

This trouble will occur if AC power is not present. Make sure system transformer is plugged into AC

 

 

receptacle and check the circuit breaker, otherwise call installing company for service.

 

Low Battery

If there has been a recent power failure, the battery may be partially depleted and must be recharged

E-02

 

by the control panel. The control panel performs an automatic test of the battery every 24 hours, at

 

 

which time the trouble will clear if the battery has been recharged.

 

 

If the trouble does not go away in 24 hours, call installing company for service.

 

 

 

 

Communication

The system was not able to report to central station. If this is due to a temporary interruption in the

E-03

Failure

telephone service, the trouble can be cleared when the service is restored by performing a

 

 

Communication Test:

 

 

1.

While disarmed, enter your User Code followed by R.

 

 

2.

Answer NO (press Q) until “15” (Telephone Test) appears in the window.

 

 

3.

Press YES (P) to send a test signal to the central station.

 

 

4.

If the trouble continues, call installing company for service.

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Contents GEM-DXK3 Keypad Important Test Your System Weekly IntroductionTable of Contents Keypad Controls & Indicators Keypad Controls & Indicators Selectively Bypassing Zones Arming AW AY Setting the Alarm When LeavingArming the System Priority ArmingArea Arming Optional Managers ModeArming in Stay Mode Arming Stay Protecting Yourself AT HomeInstant Protection Emergency Buttons Only available if programmed Disarming the System Turning OFF the AL ARM Disarming When ReturningAlarm Indication / Silencing an Alarm To silence an audible alarmFire-Zone Trouble Fire ProtectionPreparing a Fire Escape Plan Family RehearsalImportant! Read Carefully Floorplan Limitations of Fire Alarm Warning System Function Menu System troubles. For GEM-P9600/3200 panels only Reset System Trouble? Function Menu Function Menu Central Station Monitoring Communicator FeaturesAdvanced Features Exit-Delay RestartSecurity Bypass/Unbypass Erasing a User Code Entering the User Program ModeProgramming User Codes Programming / Reprogramming a User CodeProgramming Example Exiting the User Program ModeArming/Disarming Turning the system on or off, as follows GlossaryRF Low Battery Wireless Priority Zone a zone that Trouble System Trouble Action Indication Condition System Trouble Error Codes06-NN 12-NN E19-00 What do I do if For more info TroubleshootingWithout charge to the original purchaser or user Napco Limited Warranty

GEM-DXK3 specifications

Napco Security Technologies has long been a prominent player in the security industry, and its GEM-DXK3 series exemplifies the company's commitment to innovation and user-friendly design. This security control panel is tailored primarily for residential and small business applications, providing a versatile solution to meet the growing demands for safety and surveillance.

One of the standout features of the GEM-DXK3 is its remarkable flexibility in compatibility. The panel supports a wide range of security sensors, including door/window contacts, motion detectors, and glass break detectors. This adaptability allows users to customize their security systems according to specific needs, ensuring comprehensive coverage throughout their property.

The GEM-DXK3 is equipped with advanced technology that enhances its performance and reliability. It uses the latest digital and analog signal processing, which ensures efficient operation and faster response times. This capability minimizes false alarms and provides more accurate alerts when a security breach occurs.

Moreover, the GEM-DXK3 is designed with user convenience in mind. It features an intuitive keypad interface that simplifies programming and operation. Users can easily navigate through settings and adjust their security preferences without hassle. Additionally, an optional LCD touchscreen is available, offering a modern approach to control and monitoring, further enhancing user experience.

Communication is key in security systems, and the GEM-DXK3 excels in this area. It supports multiple communication methods, including landline, internet, and cellular, ensuring that alerts can be sent to users and monitoring stations without interruption. This multi-channel approach provides an extra layer of reliability and security, as users are less likely to miss critical notifications.

The GEM-DXK3 also integrates seamlessly with Napco's mobile app, which allows users to monitor and control their security systems remotely. This functionality is especially beneficial for users who want to keep an eye on their properties while away, providing peace of mind and added convenience.

With its combination of flexibility, advanced technology, user-friendly design, and robust communication capabilities, Napco Security Technologies' GEM-DXK3 stands out as a comprehensive security solution. Whether for home or small business use, this control panel addresses the needs of modern security applications effectively.