Napoleon Fireplaces GDS20P manual Trouble Shooting Guide, Symptom Problem Test Solution

Page 24

24

TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.

SYMPTOM

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

 

 

 

 

 

Pilot will not light.

No spark at pilot burner

-

check if pilot can be lit by a match

 

 

 

-

check that the wire is connected to the push button ignitor.

 

 

 

-

check if the push button ignitor needs tightening.

 

 

 

-

replace the wire if the wire insulation is broken or frayed.

 

 

 

- replace the electrode if the ceramic insulator is cracked or

 

 

 

broken.

 

 

Spark gap is incorrect

- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.)

 

 

from the electrode tip and the pilot burner. To ensure proper

 

 

 

 

 

 

electrode location, tighten securing nut (finger tight plus 1/4

 

 

 

turn).

 

 

No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

 

-

check the pilot orifice for blockage.

 

 

 

-

replace the valve.

 

 

 

-

call the gas distributor.

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

 

Pilot goes out when the gas knob is re- leased.

System is not correctly purged.

-

purge the gas line with the stove door open.

Out of propane gas

-

fill the tank.

 

 

 

Pilot flame is not large enough

-

turn up the pilot flame.

 

 

 

 

 

Pilot flame is not engulfing the

-

turn up pilot flame.

 

thermocouple.

-

replace pilot assembly.

 

 

 

Thermocouple shorting.

-

loosen and tighten thermocouple.

 

 

-

clean thermocouple and valve connection.

 

 

-

replace thermocouple.

 

 

-

replace valve.

 

 

 

 

Faultly thermocouple.

-

replace.

 

 

 

 

 

 

 

 

 

 

 

 

 

Faulty valve.

-

replace.

 

 

 

 

 

Pilot burning; no Main burner orifice is plugged.

-

remove stoppage in orifice.

gas

to

main

 

 

 

 

 

Faulty thermopile.

-

replace.

burner; gas knob

 

 

 

 

 

Faulty themostat or switch.

-

connect a jumper wire across the wall switch terminals; if

is on

'HI';

wall

 

 

main burner lights, replace thermostat.

switch / thermostat

 

 

 

 

-

disconnect switch wires from the valve & connect a jumper

is on.

 

 

 

 

 

 

 

 

 

 

wire across terminals 1 & 3; if the main burner lights, check the

 

 

 

 

 

 

wires for defects and / or replace wires.

-disconnect the pilot light wires from the valve and connect a jumper wire across terminals 1 & 3; if the main burner lights, check the wires for defects and / or replace wires.

 

 

 

Faulty valve.

-

replace.

 

 

 

 

 

 

 

Pilot goes out while

Gas piping is undersized.

-

turn on all gas appliances and see if pilot flame flutters,

 

standing;

Main

 

diminishes or extinguishes, especially when main burner ig-

 

burner is in 'OFF'

 

nites. Monitor supply pressure.

 

position.

 

 

-

check if supply piping size is to code. Correct all undersized

 

 

 

 

 

piping.

 

 

 

 

 

 

 

Main burner

goes

Pilot flame is not large enough

-

turn up pilot flame.

 

out; pilot stays on.

or not engulfing the thermo-

- replace pilot assembly.

 

 

 

 

pile.

 

 

 

 

 

 

 

 

 

 

 

 

 

Thermopile shorting

-

clean thermopile and thermopile connection to valve.

 

 

 

 

 

 

 

 

 

 

Remote wall switch wire is too

- shorten wire to correct length or wire gauge.

 

 

 

 

long, too much resistance in

 

 

 

 

 

 

the system

 

 

 

W415-0496 / B / 08.10.05

Faulty thermostat or switch

- replace

 

Page 23 Page 25
Image 24
Page 23 Page 25
Contents W415-0496 / B What to do if YOU Smell GAS Table of Contents Napoleon GAS Fireplace Presidents Lifetime Limited Warranty General Instructions General InformationCare of GLASS, and Plated Parts Pilot Indicator Light Battery Replacement Location & ClearancesGDS20 Blower Installation SwitchesAIR Terminal Installations Venting Venting Lengths AIR Terminal LocationsTypical Vent Installations Special Vent InstallationsHorizontal Termination DefinitionsElbow Vent Length Values Formula 1 HT 4.2 VT Formula 2 HT + VT 24.75 feet Vertical Termination 45V1Formula 1 HT 3VT Formula 2 HT + VT 40 feet Example Horizontal Installation Vertical InstallationWall and Ceiling Protection Vertical Venting Installation Horizontal Venting InstallationMobile Home Installation GAS InstallationStove Vent Connection Restricting Vertical VentsGlass Door Installation Cast Front Installation Removal FinishingLogo Placement LOG PlacementOperation / Maintenance For Your Safety Read Before OperatingOperating Instructions Lighting InstructionsAdjustments MaintenancePilot Burner Adjustment Venturi AdjustmentReplacements Replacement PartsAccessories Terminal KitsW415-0496 / B Trouble Shooting Guide Symptom Problem Test SolutionRefer to Main Burner Goes OUT Pilot Stays on Fireplace Service History W415-0496 / B W415-0496 / B

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