Vermont Casting 2310 Limited One Year Warranty, Exclusions and Limitations, How To Obtain Service

Limited Three Year Warranty

CFM Corporation warrants that this Vigilant II Coal Stove will be free of defects in material and work- manship for a period of three years from the date you receive it, except that the thermostat assembly, coal grates, handles, glass door panels, cement, and gasketing shall be warranted for one year as described below.

CFM Corporation will repair or replace, at its option, any part found to be defective upon inspection by a Vermont Castings Authorized Dealer. The customer must pay for any Authorized Dealer in-home travel fees or service charges. If upon inspection the damage is found to be the fault of the manufacturer, repairs will be authorized at no charge to the customer for parts and/or labor.

Any Vigilant II Coal Stove or part thereof that is repaired or replaced during the limited warranty period will be warranted for a period not to exceed the remaining term of the original limited warranty or six (6) months, whichever is longer.

Limited One Year Warranty

The following parts of the Vigilant II Coal Stove are warranted to be free of defects in material and work- manship for a period of one year from the date you receive it. These parts are the thermostat assembly, coal grates, handles, glass door panels, cement, and gasketing. Any of these items found to be defective will be repaired or replaced at no charge, upon the return of said part to a Vermont Castings’ Authorized Dealer with postage prepaid.

Exclusions and Limitations

1.This warranty is transferable; however, proof of original purchase is required.

2.CFM Corporation offers no warranty on chipping of enamel surfaces. Inspect your Vigilant II Coal Stove prior to accepting it for any damage to the enamel.

3.This warranty does not cover misuse of the Vigilant II Coal Stove as described in the Owners’ Manual, nor does it cover a Vigilant II Coal Stove that has been modified unless authorized by a Vermont Cast- ings’ representative in writing.

4.This warranty does not cover a stove repaired by someone other than a Vermont Castings’ Authorized Dealer.

5.Damage to the unit while in transit is not covered by this warranty but is subject to claim against the common carrier. Contact the Vermont Castings’ Authorized Dealer from whom you purchased your Vigilant II Coal Stove. (Do not operate the Vigilant II Coal Stove as this may negate the ability to process the claim with the carrier.)

6.Claims are not valid where the installation does not conform to local building and fire codes or, in their absence, to the recommendations in the Owner’s Guide.

How To Obtain Service

If a defect is noted within the warranty period, the cus- tomer should contact a Vermont Castings’ Authorized Dealer with the following information:

1.Name, address, and telephone number of the pur- chaser.

2.Date of purchase.

3.Serial number from the label on the back of the stove.

4.Nature of the defect or damage.

5.Any relevant information or circumstances, ie., in- stallation, mode of operation when defect was noted.

A warranty claim will then start in process. CFM Corpo- ration reserves the right to withhold final approval of a warranty claim pending a visual inspection of the defect by authorized representatives.

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