Vanguard Heating 30, 36" Flame Oak Log, 24, 18 Gas leak. See Warning statement at, Top

Page 19

OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most heaters. If

just after burner is lit or shut off

 

tracting while cooling

 

noise is excessive, contact qualified ser-

 

 

 

 

vice person

 

 

 

 

 

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

1.

Open window and ventilate room. Stop

 

 

spray, glues, cleaners, chemicals, new

 

using odor causing products while heater

 

 

carpet, etc. (See IMPORTANT state-

 

is running

 

 

ment above)

 

 

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 12)

 

 

 

 

 

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural gas company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 21)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 12)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 12)

www.desatech.com

104309

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Contents Save this manual for future reference OWNER’S Operation and Installation ManualWhat to do if YOU Smell GAS 18, 24, 30, and 36 Remote Ready ModelVanguard FLAME-MAX Unvented PROPANE/LP GAS LOG Heater Safety InformationRemote Control Accessories Local Codes Unpacking Product FeaturesProduct Identification Confined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingMinimum Fireplace Clearance to Combustible Materials InstallationInstallation Clearances Check GAS TypeIf Using Mantel If Not Using MantelMinimum Noncombustible Material Clearances Determining Minimum Mantel Clearance Determining Minimum Mantel Clear- ance When using a HoodMantel Clearances Floor ClearancesChimney Minimum Permanent Height ft Flue Opening sq. ins Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Installation Items NeededAttaching Flexible Gas Hose to Heater Connecting to GAS SupplyTest Pressures In Excess Of 1/2 Psig Pressure Testing Heater Gas ConnectionsPressure Testing Gas Supply Piping System Checking GAS ConnectionsInstalling Golden Oak One-Piece Log Set Installing LogsOperating Heater For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To Appliance Manual Lighting ProcedureOptional Remote Operation Main Burner Inspecting BurnersPilot Flame Pattern Burner Primary AIR HolesObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Top Gas leak. See Warning statement atTechnical Service Wiring Diagram Replacement PartsSpecifications Service HintsCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning and MaintenanceLogs Illustrated Parts Breakdown VYD18PR, VYD24PR, VYD30PR, and VYD36PR Parts ListAccessories 104309 Warranty Information
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