Vanguard Heating VP2800BTD, VP2000BTD Troubleshooting, Observed Problem Possible Cause

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BLUE FLAME PROPANE/LP GAS HEATER

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at ODS/pilot

1.

Ignitor electrode positioned wrong

1.

Replace ignitor

2.

Ignitor electrode broken

2.

Replace ignitor

3.

Ignitor electrode not connected to igni-

3.

Reconnect ignitor cable

 

tor cable

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any

 

 

 

metal or tubing. Keep ignitor cable dry

5.

Broken ignitor cable

5.

Replace ignitor cable

6.

Bad piezo ignitor

6.

Replace piezo ignitor

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when installed

5.Depleted gas supply

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Re- peat igniting operation until air is removed

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Cleaning and Maintenance, page 13) or replace ODS/ pilot assembly

7.Replace gas regulator

ODS/pilot lights but flame goes out when control knob is released

1.Control knob not fully pressed in

2.Control knob not pressed in long enough

3.Safety interlock system has been triggered

4.Equipment shutoff valve not fully open

5.Thermocouple connection loose at con- trol valve

6.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob- lem could be caused by one or both of the following:

A)Low gas pressure

B)Dirty or partially clogged ODS/pilot

7.Thermocouple damaged

8.Control valve damaged

1.Press in control knob fully

2.After ODS/pilot lights, keep control knob pressed in 30 seconds

3.Wait one minute for safety interlock sys- tem to reset. Repeat ignition operation

4.Fully open equipment shutoff valve

5.Hand tighten until snug, then tighten 1/4 turn more

6.A) Contact local propane/LP gas company B) Clean ODS/pilot (see Cleaning and Maintenance, page 13) or replace ODS/ pilot assembly

7.Replace thermocouple

8.Replace control valve

www.desatech.com

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASSafety Information Blue Flame PROPANE/LP GAS HeaterLocal Codes Product FeaturesProduct Identification UnpackingUnusually Tight Construction AIR for Combustion and VentilationProviding Adequate Ventilation Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation Items Locating HeaterInstalling Heater to Wall Placing Heater On Mounting Bracket Installing Bottom Mounting ScrewsAttaching Mounting Bracket To Wall Connecting to GAS Supply Typical Inlet Pipe DiametersPressure Testing Heater Gas Connections For Your Safety Read Before LightingPressure Testing Gas Supply Piping System Operating HeaterTo Turn OFF GAS To Appliance Manual Lighting ProcedureLighting Instructions Thermostat Control OperationCleaning and Maintenance Inspecting BurnerTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement at Accessories SpecificationsReplacement Parts Technical ServiceVP2000BTD VP2800BTD ODS/Pilot AssemblyIllustrated Parts Breakdown Parts List KEY Part Number for VP2000BTD VP2800BTD Description QTYWarranty Information

VP2800BTD, VP2000BTD specifications

The Vanguard Heating VP2800BTD and VP2000BTD are two innovative heating solutions designed to meet the demands of homeowners seeking efficient and reliable comfort during cold weather. These models combine advanced technology with user-friendly features to provide effective warmth while promoting energy savings.

One of the standout features of both the VP2800BTD and VP2000BTD is their high heating efficiency. The units utilize a powerful heating element that ensures rapid warm-up times, allowing homeowners to enjoy the benefits of immediate heat. This efficiency translates into reduced energy consumption, making these heaters an economical choice for many households, especially during the colder months.

Both models come equipped with adjustable thermostats, allowing users to set their desired temperature with precision. This feature ensures that the heating system operates only as needed, further enhancing energy efficiency and comfort. Moreover, the digital display on each model makes it easy to monitor and adjust settings, contributing to an effortless user experience.

In terms of safety, Vanguard Heating has incorporated multiple protective features into both the VP2800BTD and VP2000BTD. These heaters are equipped with overheat protection, which automatically shuts off the unit if it reaches a dangerously high temperature. Additionally, a safety tip-over switch ensures that if the unit is accidentally knocked over, it will immediately turn off, providing peace of mind for households with pets or young children.

The design of the VP2800BTD and VP2000BTD models also contributes to their appeal. Both units feature a sleek, modern aesthetic that fits seamlessly into various styles of home décor. They are compact, making them easy to place in different rooms without taking up too much space.

Furthermore, these heaters operate quietly, allowing users to maintain a comfortable atmosphere without the distraction of noisy machinery. This is particularly important for bedrooms, offices, or areas where tranquility is desired.

In summary, Vanguard Heating's VP2800BTD and VP2000BTD models stand out for their efficiency, user-friendly features, robust safety protocols, and appealing design. These units represent a harmonious blend of technology and functionality, making them excellent choices for anyone looking to enhance their indoor comfort during the winter months.
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