Troubleshooting

Never try to repair or dismantle the air condition yourself. Incompetent repairs result in loss of warranty and can endanger the user and the property.

Problem	Cause	Solution

The air	No power supply. Make sure the	Connect to a functioning outlet and switch on.
The air	green light on the plug is lit.	Connect to a functioning outlet and switch on.
conditioner does	green light on the plug is lit.
conditioner does	Is the power light flashing?	Empty the drain pan.
not function.*	Is the water full LED lit?	Empty the drain pan.
	Is the water full LED lit?
	The unit is in direct sunlight.	Close curtains.
The air	Windows or doors open, many	Close doors and windows, place an extra air
The air	people or a heat source in the room.	conditioner.
conditioner does	people or a heat source in the room.	conditioner.
conditioner does	The filter is dirty.	Clean or replace the filter.
not seem to
not seem to	Air inlet or air outlet blocked.	Remove the blockage.
perform.	Air inlet or air outlet blocked.	Remove the blockage.
perform.	Room temperature lower than the	Change temperature selection.
	Room temperature lower than the	Change temperature selection.
	selected value.	Set at the lowest possible setting: 62°F.
The unit is noisy.	Unit stands uneven.	Place on an even, solid surface (less vibrations).
The compressor	The overheat protection may be	Wait 30 minutes until the temperature has
does not work.	activated.	decreased, then turn on the unit again.
The remote	Distance too great.	Make sure the remote control is correctly
	Remote control signal not detected	Make sure the remote control is correctly
		aimed at the control panel.
control does not
	by the control panel.
	by the control panel.
function.
function.	The batteries are drained.	Replace the batteries.
	The batteries are drained.	Replace the batteries.

*If you plug in the Air Conditioner, and there is no green light on the plug, press the reset button on the LCDI plug. The green light should be lit, indicating that the air conditioner is getting power from the electrical outlet.

If the plug continues to trip (which is a USA national safety standard feature) and the green light goes off, the cord may be damaged preventing you from resetting the unit. For your safety, contact a licensed electrician.

RESET

TEST

Reset Button Test Button

Green Light