Superior SSDVT-3328CNM manual Troubleshooting, Symptom Possible Causes Corrective Action

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TROUBLESHOOTING

Note: Before troubleshooting the gas control system, Ensure external gas shut off valve, located at gas supply inlet, (and wall switch, iff applicable), is in the “ON” position.

Important: Valve system troubleshooting should only be accomplished by a qualified service technician.

TROUBLESHOOTING GUIDE - Millivolt GAS CONTROL SYSTEM

 

SYMPTOM

POSSIBLE CAUSES

CORRECTIVE ACTION

1.

Spark igniter will not light pilot after

A. Defective igniter

Check for spark at electrode and pilot; if no spark and

 

repeated triggering of igniter button.

(no spark at electrode).

electrode wire is properly connected, replace igniter.

 

WARNING: if the pilot will not light

B. Defective or misaligned electrode at pilot

Using a match, light pilot. If pilot lights, turn off pilot

 

(spark at electrode).

and trigger the igniter button again. If pilot lights, an

 

after 1 minute of attempting, wait

 

 

improper gas mixture caused the bad lighting and a

 

for at least 5 minutes for gas to

 

 

 

longer purge period is recommended. If pilot will not

 

clear before attempting again.

 

 

 

light – check gap at electrode and pilot – should be 1/8"

 

 

 

 

 

 

to have a strong spark. If gap measures 1/8", replace

 

 

 

pilot (see Figures11 or 12 on Page 10).

 

 

C. Gas supply pressure errant.

Check inlet gas pressure. It should be within the limits

 

 

 

as marked on the rating plate.

 

 

D. Pilot orifice plugged.

Clean or replace pilot orifice.

2.

Pilot will not stay lit after

A. Defective pilot generator

Check pilot flame, it must impinge on thermocouple

 

carefully following the lighting

(thermocouple).

(see Figures11 or 12 on Page 10). Clean and/or

 

instructions.

 

adjust pilot for maximum flame impingement on

 

 

 

thermocouple. Ensure that the connection between

 

 

 

the valve and thermocouple are tight and secure.

3.

Pilot burning, no gas to burner, Valve

A. Wall switch or wires defective.

Check wall switch and wires for proper connections.

 

knob “ON,” and the (standard) burner

 

Jumper wire across terminals at wall switch, if burner

 

OFF/ON switch is “ON." Read impor-

 

comes on, replace defective wall switch. If okay, jumper

 

tant note below.

 

wires across wall switch wires at valve, if burner comes

 

 

 

on, wires are faulty or connections are bad.

 

IMPORTANT NOTE: If an optional

B. Thermopile may not be generating suf-

Check thermopile with millivolt meter. Take reading

 

ficient millivolts.

at thermopile terminals of gas valve. Should read

 

*remote switch is used for burner

 

 

325 millivolts minimum with optional wall switch

 

operation, if the standard burner

 

 

 

“OFF.” Replace faulty thermopile if reading is below

 

OFF/ON switch is still installed on

 

 

 

specified minimum.

 

appliance it must be in the "OFF"

 

 

position.

C. Plugged burner orifice.

Check burner orifice for blockage and remove.

 

 

 

*Optional remote switch kits - wall

 

 

 

D. OFF/ON Switch & *Remote Switch are in

When turning on the burner using a *remote switch,

 

switch, wall thermostat or remote

the "ON" position resulting in excessive

ensure that the standard OFF/ON switch is in the "OFF"

 

control.

resistance.

position. If both switches are in the ON position, it

 

 

 

may result in excessive resistance (& millivolt drain-

 

 

 

age) and the burner may not come on.

4.

Frequent pilot/burner outage prob-

A. Pilot flame may be too low or blowing (high)

Clean and/or adjust pilot flame for maximum flame

 

lem.

causing the pilot/valve safety to drop out.

impingement on thermocouple (see Figures11 or

 

 

 

12 on Page 10).

TROUBLESHOOTING GUIDE - ELECTRONIC IGNITION SYSTEM

 

SYMPTOM

POSSIBLE CAUSES

CORRECTIVE ACTION

1.

Burner will not light.

A. Faulty Valve System.

See Below.

 

 

B. “OFF/ON” or wall switch defective.

Disconnect the two black wires from the wire nuts.

 

 

 

Test switch(s) for continuity with a multimeter. If

 

 

 

continuity is not indicated, switch(s) is defective and

 

 

 

must be replaced.

 

 

 

Note: Before replacing “OFF/ON” switch, Ensure to

 

 

 

check wiring for loose connections or broken wires

 

 

 

and repair as needed.

2.

Burners come “ON,” then turns “OFF.”

A. Burner orifice plugged.

Check main burner orifice(s) for blockage. Clean

 

 

 

or replace.

 

 

B. Obstructed vent system.

Check vent system for obstructions.

 

 

 

 

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Contents For Your Safety What to do if you smell gas 725,045M REV. N/C 09/2007OTL Report No -F-29-5 Table of Contents Burn-in Period Gas Controls / Control Compartment AccessOperation and care of your appliance See Maintenance Schedule, MaintenanceInstalling Glass Enclosure Panels Front Glass Enclosure Panel, Removal and InstallationRemoving Glass Enclosure Panels Glass DoorGlowing Ember/Volcanic Stone Placement Install Logs, Volcanic StoneFirebox Accessories / Parts Glowing EmbersPage Air Shutter Adjustment Guidelines Burner AdjustmentsBurner Air Shutter Adjustment Procedure Flame Appearance and SootingWiring Diagram Electronic Pilot AssemblyMillivolt Wiring Diagram Wiring DiagramsSchematic Representation Only Warranty Replacement partsPage Accessory Components Product Reference Information Accessory Components Piece Door Trim Kits Arch Door KitsTouch-Up Paint Kit Forced Air KitLighting Instructions For Your Safety Read Before LightingTo Turn OFF GAS to Appliance What to do if YOU Smell GASPour Fermer LE GAZ QUI Alimente L’APPAREIL Instructions DallumageWhat to do if YOU Smell GAS Honeywell Electronic Gas Control Valve On / OFF SwitchTo shut off Front ViewPour Éteindre L’APPAREIL Instructions D’ALLUMAGEFermez la porte du compartiment de contrôle du bas Fermez la soupape d’arrêt de la canalisation principaleMaintenance Task Accomplishing Person Procedure Maintenance ScheduleMaintenance Task Manual. Do not touch or attempt to clean glassSymptom Possible Causes Corrective Action TroubleshootingTroubleshooting Procedure Electronic Ignition System Natural Replacement Parts ListDescription GAS Controls SIT MillivoltReplacement Parts Diagrams 24 P/N 725,045M REV. N/C 09/2007West Taft Avenue Orange, CA

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