Bosch Appliances nbn-932 installation manual Customer service, For example 192.168.0.80/version

Page 37

DinionHD 1080p HDR

 

Troubleshooting en 37

 

 

 

 

 

 

 

 

 

Malfunction

Possible causes

Solution

 

 

 

 

 

The unit is not

Power failure during

Have the unit checked by

 

operational after a

programming by firmware

Customer Service and

 

firmware upload.

file.

replace if necessary.

 

 

 

 

 

 

Incorrect firmware file.

Enter the IP address of

 

 

 

the unit followed by /

 

 

 

main.htm in your Web

 

 

 

browser and repeat the

 

 

 

upload.

 

 

 

 

 

Placeholder with a

JVM not installed on your

Install Sun JVM from the

 

red cross instead of

computer or not

product optical disk.

 

the ActiveX

activated.

 

 

components.

 

 

 

 

 

 

 

Web browser

Active proxy server in

Create a rule in the local

 

contains empty

network.

computer's proxy

 

fields.

 

settings to exclude local

 

 

 

IP addresses.

 

 

 

 

 

The POWER LED

Firmware upload failed.

Repeat firmware upload.

 

flashes red.

 

 

 

 

 

 

 

9.3Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or go directly to Bosch Security Systems Customer Service.

The version numbers of the internal firmware can be viewed on a special page. Please note this information before contacting Customer Service.

1.In the address bar of your browser, after the unit IP address, enter: /version

for example: 192.168.0.80/version

2.Write down the information or print out the page.

Bosch Security Systems

Installation Manual

AM18-Q0614 v1.0 2012.03

Image 37
Contents DinionHD 1080p HDR Page Table of Contents Install Wizard InstallationCamera configuration TroubleshootingSafety precautions SafetyImportant safety instructions Grounding Connection in applicationsFCC & Ices compliance Resolve Radio-TV Interference Problems. This booklet isFCC & Ices Information UL certification MicroSD cardsDisclaimer Bosch notices Copyrights Introduction FeaturesOverview of functions System InformationAudio Encryption Bosch Video Management System Operation with external systemsBosch Video Client Bosch Recording StationUnpacking PlanningSystem requirements Lens mounting InstallationPin DC iris lens 20 UNC Mounting the cameraNetwork connection Network and power connectorEarth Power connectorPin Alarm socket Alarm and relay connectorAudio connectors Audio connectorsInserting an microSD card Local storageVideo service monitor connector Video service monitor connectorPin Data socket Data connectorUsing the camera install wizard Install WizardAdjustment procedure En Install Wizard DinionHD 1080p HDR Reset button Camera configurationUser modes Day/Night switching Protected network Browser connectionFunction test TroubleshootingMalfunction Possible causes Solution Resolving problemsLivepage Functions For example 192.168.0.80/version Customer serviceTesting the network connection MaintenanceCommunication with Terminal Program Data TerminalCommand Inputs Configuring the TerminalAssigning an IP Address Repairs RebootAdditional Parameters Specifications Technical DataIP, IBP, Ibbp Page Bosch Security Systems