Bosch Appliances DVAS instruction manual Start-up Problems

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DVAS Instruction Manual TroubleshootingEN 39

Start-up Problems

 

Problem

Solution

 

 

 

 

The system beeps at power

• Beeping does not mean that the unit is broken. If e-mail is enabled, check the inbox. This will likely provide a clear explanation of

 

up.

 

the problem.

 

 

• Current problems can also be found via the GUI interface; click the red X in top right-hand corner of the home page, or check the

 

 

 

lights on the unit.

 

 

 

 

LED/Icon

Indication

 

 

 

 

 

Power Icon

Normally Green.

 

 

• If Red, verify that both power supplies have power, and are switched on. If a power supply has failed, the LED on the power

 

 

 

supply will not be illuminated, although the blower should still be powered from the surviving power supply.

 

Fan LED

Normally Green.

 

 

• If Red, one or more blowers have failed. There are two blowers in the rear of the unit. The two power supplies have embedded

 

 

 

blowers. It is possible for the blower to fail, and the power supply continues to work. This will not be apparent by looking at the

 

 

 

LED. You can Determine if the blower has failed via the web GUI.

 

Exclaimation Mark LED

Normally Green.

 

 

• If Red, the RAID controller has failed, or has a problem. This does not necessarily mean that the controller must be replaced. This

 

 

 

LED may indicate other faults, such as missing disks or battery errors. Use the web interface to discover the exact nature of the

 

 

 

problem.

 

Disk Drive LEDs

• During activity, the Green LED(s) will flicker (on the front panel, corresponding to the disk drive(s).

 

 

• If a failure occurs, the LED in the shape of an exclamation mark will illuminate in Amber.

 

 

 

 

 

Resolving Problems

 

 

The Bosch Interface indicates

• Determine which disk has failed by its Amber exclamation mark on the front LED panel. Extract the faulty disk and insert a

 

that a disk has failed, and my

 

blanking panel into its slot.

 

data is still online.

• Contact the dealer to obtain a replacement as soon as possible, as the array may be in a critical state. When the replacement

 

 

 

module arrives, verify that no damage has occurred during transit. Insert the new disk into the empty slot. The DVAS Series disk

 

 

 

array will detect the new disk, and rebuild to it if the array is critical. If you already had a spare disk, the DVAS Series disk array

 

 

 

will assign the new disk as a spare too.

 

 

 

 

A power supply has failed, but

• Do not remove the faulty power supply! If a power supply fails, the surviving power supply will continue to power the blower in the

 

the system is still operational.

 

failed power supply. Removing a power supply drastically reduces airflow in the chassis. Contact your dealer regarding a

 

 

 

replacement power supply (ACCPS). Only remove the failed power supply when the replacement arrives.

 

 

 

 

 

The RAID controller has failed.

If a RAID controller fails, the data is inaccessible. Your data is safe on the disks until a replacement controller arrives. Data in write

 

 

 

cache will be lost if a controller fails.

 

 

• Leave the controller in place.

 

 

 

 

 

 

 

Contact your dealer for assistance with other inquiries.

Bosch Security Systems 20 January 2004

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Contents Digital Video Array DvasImportant Safeguards For Indoor Product For Outdoor ProductFor Rack-Mount Product Sicherheitshinweise SécuritéVeiligheidsmaatregelen Medidas de Segurança Precauciones de Seguridad SicurezzaZasady Bezpieczeństwa Table of Contents LOG OFF Additional Information Unpacking Product IntroductionPhysical Components Serviceable PartsService Centers Power SuppliesHard Drive Assemblies RAID ControllerProduct Overview Mains Connector Release LeverStatus Indicators LED DisplayStatus Basic Installation Steps Setting up the Network ConnectionBefore YOU Begin Setting the IP Address Manually Setting the IP AddressThis Process Clears ALL Data Quick ConfigurationDVR Setting Up Scsi InterfacesCreating a RAID Set Configuring a RAID ArrayCreating Volume Adding and Mapping a VolumeMenu Tree Bosch GUI Graphic User InterfaceRAID Array Information MenuVolumes DrivesProgress System Information System InformationInformation Description IOs Disk StatisticsBad Blocks Network StatisticsProblems 12 KeyEvent Log Add Array RAID MenuAdd Volume Expand VolumeDelete Volume Rename Volume Map VolumeDelete Spare Rename ArrayDelete Array Add SpareScsi Settings Network SettingsSystem Menu Alert Network PortDate and Time SecuritySystem Administration Cache SettingsLOG OFF Rail Kit Installation Additional InformationRequired Components Physical Specifications Dvas Series Disk Array Technical SpecificationsWeb Interface Problems TroubleshootingStart-up Problems Ftp IP address Firmware Update InstructionsBosch Security Systems 20 January Appendix a Servicing Removable Components Power Supply Unit PSUBosch Security Systems 20 January Bosch Security Systems GmbH

DVAS specifications

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