Bosch Appliances 700 user manual Problem Solution No Audio

Page 69

AutoDome 700 Series IP PTZ CameraTroubleshooting Guide en 69

Problem

Solution

 

 

 

No Audio

– Check the computer receiving the audio from the VG5 AutoDome or from the IP

 

Encoder.

 

Check the computer’s audio settings. Ensure that the sound levels are at an audible

 

 

level.

 

Check the computer’s audio output card and speakers. Play a secondary source of

 

 

audio on the computer. If you still do not hear audio replace the speakers and try

 

 

again.

 

 

 

If O.K., then:

 

– Ensure that the Audio option is enabled for the IP device.

 

a.

Access the Settings Web page for the IP-enabled device.

 

b.

Expand the Encoder Settings link, then click Audio Settings.

 

c.

Ensure that On is selected from the Enable Audio drop-down list. Then, click Set.

 

 

 

If O.K., then:

 

– Check the microphone.

 

Connect appropriate speakers directly to the microphone at the camera site and

 

confirm that the audio is clear and audible at the location.

 

An audio problem or noise at the source will further degrade as it travels through all the

 

cables and connections.

 

 

 

If O.K., then:

 

– Verify the cable type and installation used for audio connections between the

 

microphone and the VG5 AutoDome.

 

Cable type: Coaxial

 

Cable length: 10 m (33 ft), maximum

 

 

Refer to the VG5 AutoDome Installation Manual for more information.

 

 

 

Bosch Security Systems, Inc.

User Manual

F.01U.273.798 3.0 2012.08

Image 69
Contents AutoDome 700 Series IP PTZ Camera Page Table of Contents VCA User Command Table Index Troubleshooting GuidePowering On Establishing AutoDome ControlSeconds and ends with a firmware version screen System Requirements Overview of FeaturesInstallation manual Connecting the AutoDome 700 Series to the PCAutoDome 700 Series System Configuration Configuring the AutoDome 700 Series CameraChanging the Network Settings Using the Configuration ManagerUsing the AutoDome 700 Series Web Server 1Intelligent Tracking Operation Configuring Intelligent TrackingGuidelines for Implementing Intelligent Tracking 6The LivepageProtected AutoDome 700 Series Maximum Number of ConnectionsProtected Network Image SelectionDigital I/O Triggering RelaySystem Log / Event Log To Enter a Keyboard Control Command Entering a Keyboard Control CommandTo Set a Preset Shot To View a Preset Shot15 Livepage Functions, Using Intelligent TrackingUsing Special Functions Saving SnapshotsRecording Video Sequences 9Processor Load Controlling playback Recordings01U.273.798 3.0 Bosch Security Systems, Inc Wire Specifications Audio Line Input SpecificationsConnections Activating Audio Reception5Configuring Gain optional Starting Configuration Basic Mode Device AccessNavigation Making ChangesBasic Mode Date/Time Basic Mode Encoder Basic Mode Network6Basic Mode Recording Basic Mode AudioAdvanced Mode General Basic Mode System OverviewPassword IdentificationDate format Date/TimeDevice date/Device time Device time zoneDisplay Stamping Camera name stampingTime stamping Advanced Mode Web Interface Appearance Livepage Functions Logging Advanced Mode Camera Installer MenuEncoder Profile Profile name Video resolutionTarget data rate Maximum data rateEncoder Streams Privacy Masks White Balance Camera SettingsRed Gain Blue GainHigh Sensitivity Setting Shutter ModeNight Mode Maximum Gain LevelLens Settings PTZ Settings Preposition and Tours DiagnosticsTilt Limits CompassTo define and edit an individual scene SectorsTo define a preposition tour SectorMiscellaneous Advanced Mode Recording Storage ManagementLogs AudioDevice manager Activating and Configuring Storage MediaRecording media ISCSI MediaFormatting Storage Media Recording ProfilesDeactivating Storage Media Standard recordingRetention Time Recording Schedule Recording Status Advanced Mode Alarm Alarm ConnectionsRemote port Video transmissionVideo output DecoderAlarm status VCA configuration40 VCA Auto-connectMotion detector MOTION+ only Analysis typeSensitivity MOTION+ only Minimum object size MOTION+ onlySelect Area MOTION+ only Trigger delay sTamper detection SensitivityScene too dark Scene too brightScene too noisy Reference CheckAlarm E-Mail Audio AlarmAlarm Task Editor Alarm Rules Advanced Mode Interfaces Alarm InputsRelay 49.1 IPv4 Advanced Mode Network Network Access49.2 IPv6 Detailed SettingsEnable DynDNS Interface mode ETHRCP+ port Telnet supportAdvanced Multicast FTP Posting Advanced Mode Service Maintenance 53 IPv4 FilterEncryption 01U.273.798 3.0 Bosch Security Systems, Inc System Overview LicensesUpload DownloadIf O.K., then If there is power to the AutoDome, then If O.K., then If using a non-Bosch power supplyVG5 AutoDome Operation and Control VG5 700 Series AutoDome Video and ControlConnection Problem Solution No NetworkAudio Connections with VG5 700 Series AutoDome VG5 Series AutoDome AudioProblem Solution No Audio Poor Audio Problem Solution If O.K., thenUser Command Table Index Igmp V2 TCP/IP 7 UDP Snmp Page Page Page Page Page Page Page Bosch Security Systems, Inc
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700 specifications

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