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trouBLeshootinG
Use this chart to troubleshoot common problems with the sensor.Use this chart to troubleshoot common problems with the sensor.
Problem | Resolution |
|
|
Unit doesn’t spin | Verify power connection and polarity. |
| Verify proper voltage – should be 16 volts |
| drawing about |
| Remove bottom cover and check inline 10 amp fuse. |
| Replace if necessary. Model No. |
|
|
Unit spins but no data | Verify Ethernet wiring. |
| Verify packet output with another tool |
| (e.g. Ethereal/Wireshark). |
|
|
No serial communication | Verify |
| Unit must be active and spinning for |
| |
| It may take several tries for the update |
| to be effective. |
|
|
serVice and Maintenance
No service or maintenance requirements or procedures exist for the sensors. However, Velodyne does offer a preventative maintenance service for a fee. For service maintenance, please contact Velodyne at (408)
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