TROUBLESHOOTING TIPS

CALLER ID

Problem

Solution

No Display

• If you are using battery power, try replacing

 

the battery.

 

• If you are using AC power, make sure that the

 

unit is connected to a non-switched electrical

 

outlet. Disconnect the unit from the plug and

 

plug it in again. Either the message WAITING

 

or the most recent record is displayed.

 

• Did you order Caller ID service from your local

 

telephone company? This unit requires that

 

you subscribe to Caller ID service in

 

order to work.

 

 

Data Error Message

• The unit displays this message if it detects

 

anything other than valid Caller ID information

 

during the silent period after the first ring.

 

This message indicates either the presence of

 

noises on the line, or that an invalid message

 

has been sent from the telephone company.

 

 

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RCA 2-9398 manual Troubleshooting Tips