Use, care and support
Safe Care and Maintenance
When properly maintained, your safe will continue to operate and accurately read the authorized Passcode for many years. In order to ensure optimum performance of your safe, please follow these simple precautions:
Replace Batteries – For best results and performance, we recommend that the batteries be replaced at least once a year or sooner depending on amount of use.
Clean Hands - Never attempt to operate the digital keypad if your hands have excessive dirt, debris or liquids on them.
Clean Safe – To clean the surface of your safe, it is recommended that you use a mild cleaner (e.g., window cleaner) to avoid scratching or discoloring the surface. Always wipe dry and NEVER use abrasive cleansers on the safe or digital keypad.
Moisture – We recommend that you place delicate items such as pictures or intricate jewelry into an
For future reference, store this Operation and Installation Guide in a secure area away from the safe. DO NOT DISCARD!
How to Contact Us
Phone: 1-800-223-8566 (USA and Canada)
Monday through Friday, 7:30 am to 4:30 pm Pacific Standard Time
Mail:
Attn: Consumer Affairs Dept.
BRK / SISCO
2835 E. Ana Street
Rancho Dominguez, CA 90221
EUROPE
email: customerserviceeurope@siscoproducts.com
Ordering Replacement Keys
In the USA, replacement keys are available for a fee and credit card orders are accepted by telephone or via our web site. Checks or Money Orders are required for orders received by mail and should be made payable to SISCO. Contact our Consumer Affairs Department for costing information prior to ordering.
If a key becomes misplaced or you would like additional keys, you may conveniently purchase them from our Consumer Affairs Department. You must supply the following information to assure accurate processing:
•Name / Address / Telephone
•Safe Model Number / Serial Number
•Key Number (located on the key and on the Emergency Override Key lock)
•Number of keys requested
•
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