White Rodgers 1F97-0671 Troubleshooting, Reset Operation, St. Louis, Missouri Markham, Ontario

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TROUBLESHOOTING

Reset Operation

Note: When thermostat is reset, installer confi guration menu settings and programming will reset to factory settings.

If a voltage spike or static discharge blanks out the display or causes erratic thermostat operation, you can reset the thermo- stat by removing the wires from terminals R and C (do not short them together) and removing batteries for 2 minutes. After resetting the thermostat, replace the wires and batteries. If the thermostat has been reset and still does not function correctly contact your heating/cooling service person or place of purchase.

Note: Be sure to review the installer confi guration menu settings.

To reset the programming, clock and confi guration settings, press the , and SYSTEM button simultaneously. The thermostat should go blank and then all segments will be displayed momentarily.

Symptom

Possible Cause

Corrective Action

 

 

 

 

No Heat/No Cool/No Fan

1.

Blown fuse or tripped circuit breaker.

Replace fuse or reset breaker.

(common problems)

2.

Furnace power switch to OFF.

Turn switch to ON.

 

3.

Furnace blower compartment door or

Replace door panel in proper position to engage safety

 

 

panel loose or not properly installed.

interlock or door switch.

 

4.

Loose connection to thermostat or system.

Tighten connections.

 

 

 

 

No Heat

1.

Pilot light not lit.

Re-light pilot.

 

2.

Furnace Lock-Out Condition. Heat

Many furnaces have safety devices that shut down when

 

 

may also be intermittent.

a lock-out condition occurs. If the heat works intermittently

 

 

 

contact the furnace manufacturer or local HVAC service

 

 

 

person for assistance.

 

3.

Heating system requires service or

Diagnostic: Set SYSTEM Switch to HEAT and raise the

 

 

thermostat requires replacement.

setpoint above room temperature. Within a few seconds

 

 

 

the thermostat should make a soft click sound. This sound

 

 

 

usually indicates the thermostat is operating properly. If

 

 

 

the thermostat does not click, try the reset operation listed

 

 

 

above. If the thermostat does not click after being reset

 

 

 

contact your heating and cooling service person or place

 

 

 

of purchase for a replacement. If the thermostat clicks,

 

 

 

contact the furnace manufacturer or a HVAC service

 

 

 

person to verify the heating is operating correctly.

 

 

 

 

No Cool

1.

Cooling system requires service or

Same as diagnostic for No Heat condition except set the

 

 

thermostat requires replacement.

thermostat to COOL and lower the setpoint below the

 

 

 

room temperature. There may be up to a fi ve minute delay

 

 

 

before the thermostat clicks in Cooling.

 

 

 

 

Heat, Cool or Fan

1.

Possible short in wiring.

Check each wire connection to verify they are not shorted

Runs Constantly

2.

Possible short in thermostat.

or touching together. No bare wire should stick out from

 

3.

Possible short in heat/cool/fan system.

under terminal block. Try resetting the thermostat as de-

 

4.

FAN Switch set to Fan ON.

scribed above. If the condition persists the manufacturer

 

 

 

of your system or service person can instruct you on how

 

 

 

to test the Heat/Cool system for correct operation. If the

 

 

 

system operates correctly, replace the thermostat.

 

 

 

 

Thermostat Setting &

1.

Thermostat thermometer setting

The thermometer can be adjusted +/- 4 degrees. See

Thermostat Thermometer

 

requires adjustment.

Temperature Display Adjustment in the Confi guration

Disagree

 

 

Menu section.

 

 

 

 

Furnace (Air Conditioner)

1.

The location of the thermostat and/or

Digital thermostats provide precise control and cycle

Cycles Too Fast or Too Slow

 

the size of the Heating System may

faster than older mechanical models. The system turns

(narrow or wide

 

be infl uencing the cycle rate.

on and off more frequently but runs for a shorter time

temperature swing)

 

 

so there is no increase in energy use. If you would like

 

 

 

an increased cycle time, choose SL for slow cycle in the

 

 

 

Confi guration menu, step 7 (heat) or 8 (cool). If an ac-

 

 

 

ceptable cycle rate is not achieved, contact a local HVAC

 

 

 

service person for additional suggestions.

 

 

 

 

Forgot Keypad

 

 

Press the menu button (button will disappear) and hold in

Lockout Code

 

 

for 20 seconds. This unlocks the thermostat.

 

 

 

 

HOMEOWNER HELP LINE: 1-800-284-2925

White-Rodgers is a division of Emerson Electric Co.

The Emerson logo is a trademark and service mark of Emerson Electric Co.

St. Louis, Missouri

Markham, Ontario

www.white-rodgers.com

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Contents Specifications ApplicationsSave these instructions for future use Thermostat Application GuideInstallation Installing New ThermostatBattery Location Power Stealing SwitchesWiring Connections Wiring DiagramsTerminal Designation Descriptions Terminal Designation DescriptionThermostat Quick Reference Home Screen DescriptionProgramming and Configuration Items INSTALLER/CONFIGURATION Menu Timer On/OFF Change Filter time in 25 hour increments. ThisMenu only appears if On is selected in above Heat On bFactory default is Loc On. You can make it Loc Off if you Press Menu after selecting the type of lockoutRecord the number you select for future use Or buttonOperating Your Thermostat Programming Energy Saving Factory Pre-ProgramPlanning Your Program Important Worksheet for Re-Programming 5+1+1 and 7 Day ProgramSet Current Time and Day Automatic Daylight Saving CalculationProgramming Tip Copy Program Enter the Heating ProgramWired Remote Temperature Sensing Entering Fan ProgramWeighing of Remote Reading Troubleshooting Reset OperationSymptom Possible Cause Corrective Action St. Louis, Missouri Markham, Ontario

1F97-0671 specifications

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